Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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A very helpfully website along side your wide variety of plants. I am looking forward to seeing how the Luma shrubs/trees develop.

Burncoose Customer -

when up-dating my basket - taking plants in and out - my daughter needed to show me how to do it. Once I understood how it was easy.

Burncoose Customer. -

Have visited your nursery several times whilst on holiday and always find something 'new' to buy.

Burncoose Customer -

Thank you for your new printed catalogue. With reference to Charles Williams’ introduction, please keep the printed catalogue in future years. It is the combination of printed catalogue and on-line ordering that is so helpful. An on-line catalogue is nothing like so convenient and browsing through the different plants available is more difficult (flipping back and forth to compare different plants is so much easier and more enjoyable in the paper version). I think many of your customers would agree! Thanks for your excellent service over many years.

Tony G, Burncoose Customer -

couldn't find the specific plant, email you and got a prompt helpful response - hence placed an order

Burncoose Customer -

The shrubs have always been well packed in the past and are always in good condition

Burncoose Customer -

delighted to find the plant at your nursery, not one garden centre in epsom has this iris and it is so lovely in winter. I browsed for ages and will surely buy more from you especially the mimosa!!!

Burncoose Customer. -

Non. Marvellous website, could find everything - even when I couldn't remember the name, a colour was sufficient.

Burncoose Customer -

Great selection of hard to find trees.

Burncoose Customer -

I WRITE SOFTWARE NOT DISSIMILAR TO YOUR WEBSITE. I AM THEREFORE VERY CRITICAL OF SUCH USER INTERFACES. (SO IS MY BOSS) I COULD FIND NO FAULTS WITH YOUR SITE. MY COMPLIMENTS TO YOUR SOFTWARE ENGINGEERS AND PROGRAMMERS

Burncoose Customer -

First order carefully packed & plants in good shape

Burncoose Customer -

I orderd and paid for my magnolia on Wednesday 21st Dec and as it was for my wife's Christmas present told her that what I had orded and said it would arrive after Christmas to my surprise it arived today 22nd and is now planted in the garden and will be unveiled on Christmas morning. Well done all of you David Shrimpton. Thank you so much.

Burncoose Customer -

have used you before, know you are brilliant!

Burncoose Customer -

I KNOW THE QUALITY OF YOUR PLANTS IS VERY GOOD, SO FOR ME ITS NOT JUST ABOUT THE EASE OF USING YOUR WEB SITE, BUT THE WONDERFUL QUALITY OF YOU PLANTS!

Burncoose Customer -

Fabulous range - wish I had a bigger garden! Speedy response to telephone stock query from a true plantswoman. Thank you.

Burncoose Customer -

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