Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 08.30 - 16.30(Office 09.00- 16.30) & Sun 10:00 - 16:00
Pop up café: Cafe now open Wed - Sun 10.00 to 15.00

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • Not really a problem, but when plants are available or not available at present, perhaps a way of sorting these e.g. Available at the top. I do like the reminder system though to notify when the plant is in stock again and the date of estimated arrival.

    Burncoose Customer. -

    The wealth of information about each plant is fascinating. By far the most in depth compared to other sites. The "Tips & Advice" & "Other Suggestions" are great, as are some unique information "Good to Know" e.g. on the Berberis Darwinii. It would make a brilliant project / job for somebody interested to push all your information out to the public with an interest in horticulture, you have a great collection of knowledge.

    Burncoose Customer -

    Plant information very full and useful

    Burncoose Customer. -

    Thank you for all your encouragement and help today. I’m so relieved and happy to have the order go through. Thank you so much.

    Burncoose Customer -

    Thanks for keeping going during these strange times, lovely to be able to keep growing things.

    Burncoose Customer. -

    I was worried I wouldn't be able to get my order accepted because of Covid19. However, my basket was saved as you promised, and by getting up early I was able to send it off and get it processed the next day. Thank you.

    Burncoose Customer. -

    I have always been very pleased both with the service and plants that I've received from Burncoose, so naturally make Burncoose my first port of call when looking for a specific shrub or tree

    Burncoose Customer -

    Continue with the printed catalogue as it’s a pure joy receiving in winter months. Fantastic nursery.

    Burncoose Customer -

    No improvement necessary; you are doing an excellent job in these very difficult times

    Burncoose Customer -

    No - an extremely informative and helpful website already.

    Burncoose Customer. -

    You took my order when other sites failed, thank you.

    Burncoose Customer. -

    Great website ! Love the care guides

    Burncoose Customer -

    The quality of your plants and delivery is superb, and as a result I would reccomend you to anybody. Thank you. My garden looks fantastic thanks to you!

    Burncoose Customer -

    Great website, particularly like the notify when available which we have used on several occasions,

    Burncoose Customer -

    We have always received beautiful plants, well packed.

    Burncoose Customer -

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