Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

Just to say thank you so much for your brilliant service. Arrived on my husband’s birthday, a super chap in a hug van. Really please with the prompt delivery. Would love one of your brochures. Thank you.

Mrs England, Gloucestershire -

You have just sent me a Jasminum aurea and I wanted to thank you for such an excellent plant and so well packed. The rain is settling it in well – the silver lining to the cloud.

Sue Alexander, Old Alresford -

The plants arrived in good order, beautifully packed, as always. Thank you!

Peter McEwan -

Just to let you know that I received Forsythia ‘Lynwood’, Clematis ‘Pink Flamingo’ and Choisya ‘Ternata’ yesterday. Shrubs are beautiful – thank you.

Mavis Carter -

Thank you all so very much for all the good, efficient service you never fail to give us and for the excellent quality of the plants you always pack so carefully to send to us up here in the north. Deeply appreciated.

Gerry Wattam, Chesterfield, Derbyshire -

Just a brief note to thank you for the lovely Aloysia Tridylla. It arrived this noontime and it is a lovely plant. I am looking forward to a long time relationship. Thanks again.

R J Pugsley -

It is the second time that I have used your nursery and each time I have been simply delighted with the plants and speed of delivery. Well packed and in perfect condition. Thank you so much. I tell all my friends about you.

Philippa Mandeville -

I have just received the parcel of plants ordered by telephone only a few days ago and I want to record my appreciation. Thanks for the prompt response to my request. I was simply delighted by the quality of each plant, strong, healthy, well grown and reached me here in perfect condition due to the excellent packaging. Best thanks to all involved.

E Aiken -

Thank you so much – I am overjoyed as my order from you has just arrived, perfectly packed to ensure plants are safe and with delightful, beautiful plants inside. I am thrilled with all and the Myrtle is amazing. The Plumbago is excellent, as are the two beautiful Hoyas. The Hoya bella is a mass of exquisite blooms. Many thanks.

Jan Boulting -

Hello, I just wanted to say thank you to the packers who individually bubble-wrapped the last remaining bloom on the Magnolia Margaret Helen you sent me. It is still there – and great to enjoy this year as well as next.

Janey Walkin -

Just a quick note to thank you for this delivery of Magnolia and Cercis. Superb plants and amongst the very best packing I have seen in 40 plus years of mail order plant buying – not easy to achieve with some big brittle shrubs to handle.

David Boyd -

Thank you for a great service, plants are now planted and looked after.

Vanessa Cook -

The plants arrived yesterday, beautifully packed. My daughter was thrilled with the rhododendron “Cynthia” – a lovely shape and full of buds – as it was for a dear friend of hers who had just lost her mother call Cynthia. My friend was delighted with her Astelia and I with the Calycanthus. Kind regards.

Sylvia Lawn -

A quick note to let you know the plants on the above mentioned order arrived this morning. They were excellent plants beautifully packed – thank you for the excellent service. I will certainly order from you again.

David Evans -

This is just to let you know that my plants arrived in perfect condition, beautifully packed and most punctually with delivery instructions adhered to. Excellent service from you and your carrier both.

Diana Clayton -