Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

I was astonished to receive an email this morning to say my Mum’s camellia would be delivered today! That is fantastic customer service and I was really impressed. No only that but you sent her a beautiful plant – she told me it is approx 2ft tall and has 12 buds on it, she is delighted and so am I. Thank you.

Vivien Gledhill -

Plants arrived early this morning, and have set me up in the right frame of mind for the whole day, if not the year! Beautiful, sturdy plants, which were very well packed. Please convey my appreciation to growers, packers, customer service and to whoever chose the delivery method. Plants were left by back door (away from prying eyes) and in the shade by 8am this morning. Very quiet delivery….didn’t even disturb the dogs! Thank you again.

Sue Powell -

The plants arrived in very good condition. Your phone line has been very helpful. I will certainly do business with you again.

Jenny Sweeney, London -

Received my order, fantastic plant quality, packing best I have ever seen – literally not a leaf lost on big awkward plants in full growth. Thank you very much.

David Boyd -

This is to thank you for the Rhododendron Vaseyi received today, beautiful.

Lutfiye Solomonder -

I am delighted to let you know that my order arrived safely, all so well packed and intact. Many thanks again for your help and prompt delivery.

Tony Gardner -

The plants look very healthy and the packaging fantastic. Congratulations thank you.

Alan Cotton -

Thank you for my order, the plants look very good! Very quick and prompt service so yes hopefully we can use you again!

Zigi Davenport -

Plants arrived here safely and hopefully will thrive here in West Wales. Thank you.

Mrs Rhys-Jones, Wales -

I do appreciate the fact that you sent me 2 replacement plants. Thank you so much.

Jennifer Hughes, Cambridgeshire -

Just to say that the plant arrived safe and sound today. Thank you for the prompt timing as it was in this case important to me.

Geoff Stuckey, Essex -

Thank you for the plants I ordered which arrived safely today. I am delighted with their condition as your packaging methods are excellent. Once again many thanks for the prompt delivery.

Tony Gardner -

Just a quick thank you for the speedy delivery of my order. Much appreciated. Kind regards.

Liz Bowerman -

A big thank you for my Camellia you sent me, despite the plant having a lot of new growth none of them were damaged and were once again expertly packed. Many thanks

Ray Dauwalder -

Thank you so much for the delivery of my order. They are all gorgeous plants and the packaging so careful and clever that they all arrived in tip top condition. Also your staff are so kind and helpful on the telephone. You have exceeded the highest of expectations, thank you.

Kate Round-Turner -