Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

We were pleasantly surprised at the speed at which you packed and despatched our latest order. The plants arrived within 48 hours of the order being received, extremely well packed and in excellent condition. Thank you for your confirmation telephone call and for the friendly and efficient way in which you processed my order. I will definitely be reordering when I restock my new garden in the future.

Alan Grigg, Powys -

Thank you for sending my recent order including many Acers. I am very pleased with the plants.

Mrs Aston -

I was very impressed by the packaging and quality of plants. Thank you.

Rosemary A Gordon, Norfolk -

I just wanted to let you know that the consignment of shrubs you sent me arrived yesterday lunchtime in excellent condition. I was very impressed by the thorough and careful way you packed them.

Andrew Tinson -

Many thanks for my order which arrived safe and sound today. Fine plants and the packing as always exemplary. Most grateful.

Derek Adlam, Welbeck -

The above arrived safely. A sturdy specimen, perfectly packed. Thank you.

W M Wallace -

These excellent plants arrived in excellent condition. Thank You.

Maynard Case -

May I say that your service has been second to none and from my visit earlier this year to your nursery, your catalogue and your website. I will definitely be using Burncoose Nurseries for procurement of plants, due to your range being so extensive it gives me extensive options as I am developing my landscape business.

Oliver Allchurch -

This is to let you know that the Cotoneaster Exburiensis I ordered from you arrived as expected and in good order. It was very well packed – thank you.

Dr Brian V Smith -

Plants are excellent, arrived yesterday afternoon very well packed in recyclable shredded paper. Superb service, thank you.

Gareth Cockcroft -

I was worried about ordering a tree online but your packing is brilliant. The magnolia especially must have been so tricky to wrap but it arrived completely unscathed with not a leaf or twig broken. Well Done and Thank You so much. Both items are planted according to your website advice and they are looking good straight away.

Jacinta West -

I ordered a Hoya plant from you late Saturday evening and it arrived today Thursday. I want to let you know how pleased I am. The plant looks very healthy and is well developed. But more than that your packaging was very impressive and I am sure helped the plant to survive the journey in good condition. Many thanks.

Peter Everett -

I received the Buddleja ‘Sungold’ yesterday in excellent condition, a very well shaped and healthy plant. Thank you very much.

Mary Hale -

Received my second order of plants from you today. Yet again very quick delivery and healthy well packed plants. Looking forward to putting in my next order.

Angela Ravenscroft -

Just a line to let you know that my order has arrived safely – ahead of schedule at that! Well done to all concerned. Absolutely delighted with the plants that arrived in particular the Hoya’s…..Really fine plants thank you very much, and not as much as a bent leaf in transit.

Carol Hopper -