Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 08.30 - 16.30 & Sun 10:00 - 16:00
Pop up café: Cafe now open Wed - Sun 10.00 to 15.00

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • I have found that my orders are dealt with very quickly and the plants that I have received have been extremely fresh and healthy

    Burncoose Customer -

    Love your web site. Beautiful illustrations. Polite, helpful customer service on telephone.

    Burncoose Customer -

    Delighted to receive your E-Mail once my item was once again in stock.

    Burncoose Customer -

    The Plants were in much better condition than some from other, better known online suppliers

    Burncoose Customer -

    The very detailed information given about the item and subsequent care of made me choose you ahead of other suppliers.

    Burncoose Customer -

    I wrote asking about a particular plant that was not in stock. Today I received an email saying it was back in stock and I have placed my order. Very reliable.

    Burncoose Customer -

    I’d like all gardening websites and labelling to use RHS hardiness ratings. At least Burncoose give a reasonable amount of hardiness information.

    Burncoose Customer. -

    Great variety of plants and shrubs.

    Burncoose Customer -

    Excellent plants which grow on strongly when planted out.

    Burncoose Customer -

    I like the information about each plant. It was easy to find out what I wanted to know such as size of full grown plant and how to look after it. Many websites do not give enough information to make an informed decision about which plant to choose.

    Burncoose Customer -

    No other than to say I have always found anyone if the team very pleasant to deal with

    Burncoose Customer -

    You're the easiest gardening website to use...and have the best-packed products

    Burncoose Customer -

    I received my first order last week, pleased with order, price and quality. Far Superior items bought from RHS supplied by Crocus. Which I have complained about,

    Burncoose Customer -

    I have ordered from you before and was delighted with the condition of plants, and your catalogue. Hence my return.

    Burncoose Customer -

    Your website is already excellent

    Burncoose Customer. -

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