Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 9.00 - 16.30 & Sun 10:00 - 16:00
Pop up café: Re-opens Saturday 1st March

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • I was very happy with the last order I received from you and a minor difficulty with it was efficiently dealt with at once

    Burncoose Customer. -

    It is the first time I have ordered plants from a website and I found it wonderfully easy.

    Burncoose Customer. -

    Great site, easy to navigate although I found the font size in the sidebars a little small, easily remedied though with the CTRL and + button.

    Burncoose Customer. -

    Fabulous service, hope the plants are just as good! Thank you very much.

    Burncoose Customer. -

    I thought it was a very efficient web site. The alphabetical list backs up the search and category sections well. I thought the detailed info about soil types required very useful too.

    Burncoose Customer -

    A comprehensive catalogue which enabled me to order all the plants I needed from a single source.

    Burncoose Customer. -

    The staff at your nursery are always extremely helpful, courteous & friendly. I telephoned the nursery to explain the difficulty I was having with the new website & was given immediate assistance. Thank you.

    Burncoose Customer -

    This is an excellent website - it even enables you to find plants where the botanical name has changed. It also contains plants for [relatively] frost free locations, which are virtually impossible to find elsewhere

    Burncoose Customer -

    Clear pictures of the plants are very useful, particularly when deciding between different types of the same species.

    Burncoose Customer. -

    I rang up to ask for advice on tall pointy flowering trees and the man on the phone was lovely and very knowledgeable!

    Burncoose Customer. -

    The lady at the end of the phone was very helpful in advising how to complete the order

    Burncoose Customer. -

    Your response to my initial enquiry, about a month ago, was extremely prompt and very helpful. It was this that decided my purchase, to coincide with my half term holiday.

    Burncoose Customer. -

    I found your website very comprehensive and ordering was easy as I am not terribly au fait with my computer as yet!

    Burncoose Customer -

    you had the best selection of camellias that i could find with the best descriptions

    Burncoose Customer. -

    Your pictures are excellent and a great help when ordering.

    Burncoose Customer -

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