Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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A big thank you to you all. I was very pleased with my plants, packing etc. My first order and not my last.

P Burrage -

Thank you for the order received today. I admit that based on previous experience elsewhere I usually await delivery with a vague sense of uneasiness. However, I need not have worried! The plants are first class and packed so carefully that I have to believe that they enjoyed their journey from Cornwall! I know that they will give me a great deal of pleasure, also your customer service is very good indeed. I look forward to placing further orders with you.

Martin Hollington -

Today my replacement hydrangeas arrived and I cannot praise the packaging of these goods too highly. This is how the person who recommended you originally described it. FAULTLESS! The ‘Annabelle’ which he so highly praised is strong and health as are the other two. I shall look forward to their flowering and know that I shall not be disappointed. Thank you sincerely for your prompt action. With this kind of service your business cannot help but prosper and I shall not hesitate to recommend Burncoose Nurseries to others. With sincere thanks.

Mrs M Walker -

Order received in very good condition. We are impressed with the quality of plants and packaging. Many thanks.

Ann Pendry -

Many thanks for the plants arrived as promised and in perfect condition; I am delighted.

Theodora Bodger -

I just wanted to say thank you for my plants. They arrived when I asked that they should arrive, they were beautifully packed and they are good strong health plants. They were in the ground the same day that I received them and they are growing well. Thank you.

Pam Arnold-Foster -

Just received the plants today, they are the best plants I have ever received through the post, they are superb plants and the condition is excellent. I am very impressed. Do you have a mail order catalogue, if so would you send me one. It is good to know where to get plants of this calibre.

Joy Beckett -

Just received this delivery of Escallonia. I’m really pleased with the size and quality of the plants, thank you.

Wendy Collins -

This is just to say thank you for this Hydrangea (ordered at Chelsea) that came this morning. It is a well grown little plant and was beautifully packed. I’m sure our friends will be delighted to receive it on their Diamond Wedding Anniversary.

Madeleine McCormack -

Thank you very much indeed for your excellent help. Burncoose Nurseries was a fine recommendation – we got all the things we looked for. Hope to see you again next year. Will put a link on my website to yours when we get back to Germany. Best Wishes

Detlef Fischer -

My order arrived last Friday 12th August 2009 well packed and in excellent condition, many thanks for your time and trouble.

Mr Gascoigne -

I came across your site and just wanted to say that about 20 years ago I bought a couple of trolleys of plants from you, every one of them did well and they now look wonderful. Incidentally, Feijoa sellowiana is always said to be only half hardy but mine has been growing outside in Essex ever since and is now fifteen feet tall and fruits beautifully each year. Many thanks for all the plants.

John Nichol -

Many thanks for sending the replacement Cytisus Battandieri; it arrived yesterday in wonderful condition. I appreciate your prompt attention. Your plants are excellent quality and first class value. I am sure I shall purchase from you again, thanks for your prompt and professional response. Kind regards.

Maggie Manders -

Excellent service, very nice plants arrived on 8th July, will be pleased to deal with you again.

I Lockhart -

Just to let you know I received my Olearia today. We live in the Orkney Islands in the far north of Scotland and when I placed my order I thought I was taking a big gamble and just hoped the plant would be okay after its long journey. I should not have worried; it looks as fresh as can be as if it had been freshly planted for me. Thanks must obviously go to the gardeners for growing such strong plants but also to the packers who made sure it was happy and comfortable for its long, dark journey north. I hope it will be very happy in its new home! I will have absolutely no hesitation in purchasing again from you in the future. Thanks to you all once again

Jacky Smith -

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