A Gold Medal at Chelsea!!

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

The plants are for my mum who lives on the other side of the world to me so I'm very happy to be able to give her a piece of the orient for her garden. Thank you!

Burncoose Customer -

Need to delay delivery, very helpful phone call to the nursery

Burncoose Customer -

I phoned your No. and was traeted most helpfully. The order is progressing. I think it was Steve. Top marks

Burncoose Customer -

Would not accept my order because my email address was already registered. Said it would send me a password but didn't. Eventually placed order by phone.

Burncoose Customer -

I found the answers to my e-mails as to what I could order for a small garden very helpful. Hence my order. Thank you Patricia

Burncoose Customer -

I just like the variety of plantrs you stock

Burncoose Customer -

Always easy to contact you by phone. Everyone helpful.

Burncoose Customer. -

Had trouble filling in order form cos of email address, but that could have been me!! but contacted you and you were very helpful and resolved situation while I was on the phone. ps I dont want a catalogue thanks

Burncoose Customer -

Excellent catalogue and website matched by first class customer service.

Burncoose Customer -

Looking forward to receiving my order - the last lot were very good

Burncoose Customer -

NONE BUT MAY I COMMENT: YOUR NEW WEBSITE IS A GREAT IMPROVEMENT ON PREVIOUS

Burncoose Customer. -

Always pleased with the packing.

Burncoose Customer -

Really pleased with the plants that were delivered today(wed) I only ordered them on Sunday. Thanks.

Burncoose Customer -

Having three large free text fields for gift message, instructions to your packing department and instructions to the delivery driver is outstanding. I use a wide variety of websites for shopping and I've never seen this excellent feature anywhere else.

Burncoose Customer -

No it's fine and is backed up by a good telephone service.

Burncoose Customer. -

Visit the Caerhays Castle website
Order the 2024 Burncoose Catalogue
Payment methods accepted
watch us on you tube
Visit Burncoose House - Holiday Accommodation