A Gold Medal at Chelsea!!

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

Your delivery charges are comparatively high, but when we receive the beautifully packaged box, we know the true cost. You might like to mention the care you take when packaging your plants for delivery

Burncoose Customer -

Thanks so much for keeping your business going during lock down. We really appreciate it

Burncoose Customer. -

So thrilled with my magnolia tree called Betty after my mum who passed away 2 years ago Thankyou so much xx

Burncoose Customer -

When I 'phoned with a query on the ordering form I received friendly and helpful advice.

Burncoose Customer. -

Not really a problem, but when plants are available or not available at present, perhaps a way of sorting these e.g. Available at the top. I do like the reminder system though to notify when the plant is in stock again and the date of estimated arrival.

Burncoose Customer. -

The wealth of information about each plant is fascinating. By far the most in depth compared to other sites. The "Tips & Advice" & "Other Suggestions" are great, as are some unique information "Good to Know" e.g. on the Berberis Darwinii. It would make a brilliant project / job for somebody interested to push all your information out to the public with an interest in horticulture, you have a great collection of knowledge.

Burncoose Customer -

Plant information very full and useful

Burncoose Customer. -

Thank you for all your encouragement and help today. I’m so relieved and happy to have the order go through. Thank you so much.

Burncoose Customer -

Thanks for keeping going during these strange times, lovely to be able to keep growing things.

Burncoose Customer. -

I was worried I wouldn't be able to get my order accepted because of Covid19. However, my basket was saved as you promised, and by getting up early I was able to send it off and get it processed the next day. Thank you.

Burncoose Customer. -

I have always been very pleased both with the service and plants that I've received from Burncoose, so naturally make Burncoose my first port of call when looking for a specific shrub or tree

Burncoose Customer -

Continue with the printed catalogue as it’s a pure joy receiving in winter months. Fantastic nursery.

Burncoose Customer -

No improvement necessary; you are doing an excellent job in these very difficult times

Burncoose Customer -

No - an extremely informative and helpful website already.

Burncoose Customer. -

You took my order when other sites failed, thank you.

Burncoose Customer. -

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