Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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Great choice of plants. Am sending my order to my Mum, we just lost my father (her husband) this weekend and I live abroad and cannot come home to Cornwall. I wanted to gift her these plants.
Burncoose Customer - 26 Mar 2020

The plant photos are especially good and helpful, as is the detailed info about planting requirements.
Burncoose Customer - 26 Mar 2020

Very helpful assistant when I phoned to add another item to my online order
Burncoose Customer - 26 Mar 2020

The previous order I placed with you (as guest) was very satisfactory.
Burncoose Customer - 26 Mar 2020

None. The whole process was much easier than comparable websites
Burncoose Customer. - 25 Mar 2020

I was very pleased to be able to speak to a member of staff at this difficult time regarding how to use my National Garden tokens against my order. [They were a gift] I was given clear instructions in a very friendly manner.
Burncoose Customer - 25 Mar 2020

I wanted buy from you as I came when my daughter was at uni in Falmouth a few years ago and loved your nursery.
Burncoose Customer - 25 Mar 2020

I really value the range of plants that Burncoose offers. Tends be slightly more unusual plants that deserve to be better know, like Enkianthus.
Burncoose Customer - 24 Mar 2020

Your plants are always wonderfully packed and your staff always to helpful
Burncoose Customer - 23 Mar 2020

Pictures and information are excellent that is why I order from you I think this is my 3rd order in the last few years
Burncoose Customer - 23 Mar 2020

Every thing was fine I am very good ordering line some times then I phone and ever one is so very kind to help Thankyou
Burncoose Customer - 20 Mar 2020