Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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I was able to order a plant I have been trying to replace for years! I look forward to recieving it. The plant advice on all products very detailed and easy to follow. Thank you

Burncoose Customer -

As someone who is not terribly internet savvy I found the website fairly easy to navigate

Burncoose Customer -

Whenever I have rung you about an order, the response is always very helpful, friendly and pleasant.

Burncoose Customer -

Delighted with previous order- excellent plants, well wrapped. Thank you.

Burncoose Customer -

I love the way all your plants are so carefully packed for despatch. It would also help no end if you could add a code (on line and in the catalogue) to your plants to say whether pesky rabbits would be deterred from eating them.

Burncoose Customer -

We have come to your website in prefenrce to any other because, in a previous order, one of the plants that you sent us was dead -you replaced it at no cost to us and with no fuss or bother. The service you gave was excellent.

Burncoose Customer -

The order just wouldn't process at the payment part- my husband phoned you instead, brilliantly efficient result.

Burncoose Customer -

We have ordered rhododendrons in the past under the name of Friends of Beaumont Park. Good quality thank you

Burncoose Customer -

I am astounded by the choice of plants you have on offer!

Burncoose Customer -

I have been searching the web for the right tree. Just one visit to your website and it was really easy to follow, with detailed information. I ordered straightaway. The only comment I would make is that you could try and make your website appear higher up the list when doing a google search.

Burncoose Customer. -

I have ordered a few plants in the past and have been very pleased with them - all doing well. I am unable to travel to garden centres to shop for plants so much appreciate being able to order online. Thank you.

Burncoose Customer -

I had to phone to clarify sizes on Small and Large Meyer Lemon Trees, as they are listed as being the same pot sizes. The person I spoke to was very helpful.

Burncoose Customer -

I usually try and buy from nurseries situated north of me because of climate, but you were the only nursery who had in stock the two magnolias I wanted and therefore one postage cost.

Burncoose Customer -

I made a mistake by double ordering a plant and could not find how to cancel the number I required. I telephoned and was given excellent and patient advice which solved the problem.

Burncoose Customer -

The 12 Plants I collected from the nursery last year are all doing extremely well, the helpful advice I received by e-mail on that order was excellent

Burncoose Customer -

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