Very helpful website - lots of information about the plants I was interested in, before I placed and order
Burncoose Customer -
known of you for 20 years plus
Burncoose Customer. -
Had to wait before paying for my order basket as the site was busy. But the message about this was clear. I tried again after 30 mins and completed the order without a problem.
Burncoose Customer. -
The photo's and information on your plants was very clear and was instrumental in my choosing to order from you. As well as your varied stock.
Burncoose Customer -
No real problem, had to wait to place order which is preferable to you getting bombarded with orders that you can't fill
Burncoose Customer -
I was looking to purchase a wisteria and my good friend recommended you very pleased
Burncoose Customer. -
Only because the website was busy and the messages asked me to ring. Your member of staff was extremely helpful, patient and knowledgeable
Burncoose Customer. -
The previous order was packed extremely well and delivered as stated
Burncoose Customer. -
Fantastic choice and brilliant clear and detailed information which is so rare to find. Well done!
Burncoose Customer -
Excellent selection of unusual plants which I can't get from my local garden centres. Plants always excellent quality and packaging is also excellent.
Burncoose Customer -
You are extremely helpful with very good plants
Burncoose Customer. -
I look forward to receiving my first order from you. The website is certainly generally very informative.
Burncoose Customer. -
Non - very helpful and friendly Christine.
Burncoose Customer -
You should emphasise the QUALITY of your plants more, compared to the big garden centre chains
Burncoose Customer -
Very helpful lady answered the phone and took my order
Burncoose Customer -
I always order from you but have only a small garden and being 82 cannot do much gardening!!!
Burncoose Customer. -
Good site, great plants.
Burncoose Customer. -
Found website a bit obstructive, I could only get so far,so I rang instead,very helpful young lady answered and I got all the help I needed.Very happy with the quality and delivery,I ordered again when I saw catalog
Burncoose Customer. -
My last order some years ago was such good quality and all the trees and shrubs have done well. I think your selection of varieties is larger than others I've looked at.
Burncoose Customer -
Plant was out of stock. emailed you to find out when new stock might be in, and received a reply within 24 hours
Burncoose Customer. -
Plant out of stock but easy to request email when back in stock and order
Burncoose Customer. -
Thank you for your quick response when I enquired about a shrub I wanted information on
Burncoose Customer. -
Very helpful and relaxed and knowledgeable telephone staff.
Burncoose Customer. -
I appreciate that you currently still produce a catalogue. It is much quicker to look through a catalogue than a web site.
Burncoose Customer. -
Thank you for the ease of using your website and ordering process
Burncoose Customer. -
None. The information on the plants available is excellent.
Burncoose Customer. -
Query on order delivery time, with current restrictions, quickly resolved
Burncoose Customer. -
Great service and plant quality. Ideal now I have moved and starting garden creation again
Burncoose Customer -
Can't think of anything. It seems a very professional site
Burncoose Customer. -
I wasn't able to place order online, I could get my goods into the basket but they system would not let me place the order. So I emailed about not being able to place my order. The email response was brilliant very helpful, it felt welcoming and personal. Finally I rang and placed my order that was dealt with by a lovely friendly lady. So now awaiting delivery if my plants, plants that I have been looking to buy for years so very excited. Thank you
Burncoose Customer -