Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

I know you have a reputation for incredible plants

Burncoose Customer. -

I find your website really comprehensive and can't think of anything that could improve it.

Burncoose Customer. -

I've ordered with you before. The plants are doing well so I am a very happy customer:)

Burncoose Customer. -

I'm happy to have found your site, great customer service, quick reply and very quick delivery of my seeds.

Burncoose Customer -

All safely arrived thank you so much. I have to say you are the best plant order I’ve ever had and I have ordered lots! Really exceptional plants, expertly packed and so quick. Will definitely be ordering from you again I’ll have to find more things I can get from you! Many thanks again - P

Burncoose Customer -

I have just received my first order from you, spirea. Wonderful condition, so pleased. Will definitely order again x congratulations on your gold medal x. Regards D

Burncoose Customer -

Order turned up today. Have to say yet again I am so pleased with my purchases. I have used lots of different online plant suppliers, but your plants far surpass the rest. It's a real pleasure to open up the boxes. M.

Burncoose Customer -

Sally designed a lovely layout for my circular bed and the subsequent plant order arrived in three days, beautifully and safely packaged. What a great service you provide! Thank you so much! My sincere thanks to everyone involved. L

Burncoose Customer -

Every single aspect of dealing with this company was excellent.My honeysuckle is a healthy well developed,farlarger than I expected plant.The cardboard packaging made my heart sing(no plastic!! YAY!)but at the same time strong and supportive of the plant.Delivery prompt and instructions followed.Thank you.I shall be back!!

Burncoose Customer -

I loved the video information on the plants, ie, the Sarcococca one. So helpful and nicely and warmly presented, adding a real personal and caring touch.

Burncoose Customer -

More videos, which were alsoconcise and not too long so interest was held. It was helpful to have the timings of the focus on individual types of plants highlighted above the video area.

Burncoose Customer -

Thank you for the email notifying me the plant I wanted was back in stock.

Burncoose Customer. -

I am so glad I found your company, great selection of plants with good care info etc. well priced compared to my local garden centre.

Burncoose Customer -

Your plants are always excellent and well packed . Have never received any damaged plants.

Burncoose Customer -

first found when searching the RHS website for plants

Burncoose Customer. -