Customer Quotes

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Site as quick and easy to use. Last order arrived quickly (during these difficult times) and in excellent condition

Burncoose Customer -

I ordered my plants by phone & spoke to Christine, who was an absolute delight, polite, and exceedingly helpful. I do find, sadly, that people are sometimes very quick to criticise and very slow to praise and just thought i would attempt to redress the balance.

Burncoose Customer -

You are doing a great job in most difficult circumstances.

Burncoose Customer. -

I did ring as was having difficulties timing it right to get through to the checkout and the gentleman on the phone was extremely helpful and pleasant.

Burncoose Customer -

No I think the website is packed full of quality products and guidance

Burncoose Customer. -

Generally it's very comprehensive. Perhaps a little more on planting advice.

Burncoose Customer. -

Very helpful telephone advice recently.

Burncoose Customer. -

Yours was the only online nursery to have the exact plants I was seeking and to be able to deliver. Many thanks!!

Burncoose Customer -

I have purchased from you before many years ago

Burncoose Customer. -

The staff on the Telephone are very nice and helpful - well done

Burncoose Customer -

None Really efficient even with covid

Burncoose Customer. -

I was very impressed with the first order I received, hence new order.

Burncoose Customer -

We love Burncoose nursery and sad we can’t visit but great to order online.

Burncoose Customer -

Brilliant website. Easy to navigate. Found all plants we desired which were not mainstream more popular types. Was surprised to find them all here in one place.

Burncoose Customer -

I was glad to be able to order from you - many nurseries seem to be not shipping orders at all.

Burncoose Customer -

No, I found it very helpful and easy to use, although I have only looked in the ferns section.

Burncoose Customer. -

Absolutely love the quality of the plants I received! Beautiful and vigorous -placed a second order already

Burncoose Customer -

Excellent service as always, plants arrived, beautiful specimens. Very pleased. Quality first class.

Burncoose Customer -

No. I am glad to give you some business in these challenging times, though I would have liked even more to re-visit your fantastic nursery where I found so many good plants last year. They are all doing well in my new garden.

Burncoose Customer. -

I have used you several times as I find you have all I need with delivery

Burncoose Customer. -

Keep up the good work - even though it is hard with all the safe guarding because of Covid 19 - gardens around the country look better because of this website!

Burncoose Customer -

I do, mainly for business reasons not personal. Your YouTube Channel videos are great.

Burncoose Customer -

Your delivery charges are comparatively high, but when we receive the beautifully packaged box, we know the true cost. You might like to mention the care you take when packaging your plants for delivery

Burncoose Customer -

Thanks so much for keeping your business going during lock down. We really appreciate it

Burncoose Customer. -

So thrilled with my magnolia tree called Betty after my mum who passed away 2 years ago Thankyou so much xx

Burncoose Customer -

When I 'phoned with a query on the ordering form I received friendly and helpful advice.

Burncoose Customer. -

Not really a problem, but when plants are available or not available at present, perhaps a way of sorting these e.g. Available at the top. I do like the reminder system though to notify when the plant is in stock again and the date of estimated arrival.

Burncoose Customer. -

The wealth of information about each plant is fascinating. By far the most in depth compared to other sites. The "Tips & Advice" & "Other Suggestions" are great, as are some unique information "Good to Know" e.g. on the Berberis Darwinii. It would make a brilliant project / job for somebody interested to push all your information out to the public with an interest in horticulture, you have a great collection of knowledge.

Burncoose Customer -

Plant information very full and useful

Burncoose Customer. -

Thank you for all your encouragement and help today. I’m so relieved and happy to have the order go through. Thank you so much.

Burncoose Customer -

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Visit the Caerhays Castle website
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Burncoose Nurseries: Gwennap, Redruth, Cornwall TR16 6BJ
Telephone: +44 (0) 1209 860316 Email: info@burncoose.co.uk
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