Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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I like the feeling tht I am dealing with nice and competent human beings at Burncoose. The printed catalogue is very useful.

Burncoose Customer -

Just thank you for so informative on your website. I actually pay for some quite well known ones and your site is way ahead for information!

Burncoose Customer -

Your information site on plants is the best, and being a member of many companies I can’t praise your website enough for excellent helpful information. I just wish it was easier to just see what’s in stock and what isn’t. Then if I do a specific search I can just save it to my wish list but sometimes I enjoy browsing but not so much when I can’t just look at instock plants

Burncoose Customer. -

You are one of the few nurseries I routinely visit for information on plants I don't know but might buy – your website is really does get you more orders.

Burncoose Customer -

You are already ahead of other nurseries in the detail of specific plant information. But this does mean that continuing adding this specific information keeps a customer like me interested in your website. For example I was just looking at CRATAEGUS ellwangeriana 'Fire Ball' and found that you had not added anything to the 'Description' tab. Carry on filling these tabs with some interesting detail!

Burncoose Customer. -

no as very comprehensive with good pictures

Burncoose Customer. -

Quick response to emailed questions about a plant which was really helpful, i could place the order that day.

Burncoose Customer -

Your marketing email gave me the idea to send a camellia gift wrapped as a Christmas present thank you. And made life just that bit easier!

Burncoose Customer -

My first plant from you was a rhody, very pleased with that thank you, so I have ordered again, later on next year I will get a clematis Nelly Moser

Burncoose Customer -

Good website and easy to use. I particularly like the care guides and additional horticultural information that you provide for various plant types.

Burncoose Customer -

None. As soon as the plant I wanted was available I received an email and was able to order it. I have received plants before from you that are stron and reliable.

Burncoose Customer -

I think you cover all details well. Lots of plant care information available.

Burncoose Customer. -

One reason I prefer Burncoose is the very detailed information on each plant plus the species info and videos and newsletters

Burncoose Customer -

i managed to order the same plant twice! But someone from the nursery phoned me and very kindly cancelled the duplicate order.

Burncoose Customer. -

I have bought from other online suppliers and in some cases have been disappointed with the quality. I have only previously bought 2 plants but the quality is excellent and both are growing vigorously

Burncoose Customer -

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