my phone enquiry was very well handled and with a friendly informal conversation
Burncoose Customer. -
Excellent response to out of stock order reminder
Burncoose Customer. -
Your website, like your catalogue, is a joy to use. Especially like all the growing hints and full descriptions of plants characteristics, etc.
Burncoose Customer -
Am delighted to have found your nursery. This is my third or fourth order from you. All previous plants purchased have - and are - flourished. Not usual in my garden in more northerly climes than you.
Burncoose Customer -
Item out of stock when I first looked, you notified me when it was back which is helpful.
Burncoose Customer. -
I wanted a special plant, Rhododendron ‘Elizabeth’ to plant as part of a memorial to my Grandmother Elizabeth, in Ashdown Forest. You were the only stockist in the whole country to have it on online order, which was fantastic as I was set on that cultivar. It wasn’t in stock, but I signed up to be notified once it was & soon as I received your email, I ordered it. Great service, thank you so much.
Burncoose Customer. -
Totally impressed by your professional, knowledgeable, helpful and friendly staff when I visited in July
Burncoose Customer -
Appreciate all the plant information and advice!
Burncoose Customer. -
Lucky to live so close to this nursery with its high national reputation.
Burncoose Customer -
Delighted to have found my favourite shrub on your Website!
Burncoose Customer. -
I have been so pleased with all the plants that I have received from you in the past as they are of outstanding quality, beautifully packed and speedily delivered. Thanks so much.
Burncoose Customer -
I have purchased from you before and am very impressed with the packaging and delivery service which is why I am returning.
Burncoose Customer -
You are a lovely friendly company to deal with
Burncoose Customer -
Find your company very good for unusual pants thankyou
Burncoose Customer. -
Have used you before and found you efficient
Burncoose Customer. -
I have been so pleased with the quality and size of my orders.
Burncoose Customer -
It’s fine as it is. The growing guides are particularly valuable, as are the videos.
Burncoose Customer -
thank you for alerting me when my Hamemellis became available. I'd emailed you in the spring and was grateful to know when they were available.
Burncoose Customer. -
Initially the item i required was out of stock. But i was contacted as soon as stock was back in.
Burncoose Customer. -
Really happy with the quality of the items.
Burncoose Customer. -
Am grateful to keep receiving such good plants
Burncoose Customer. -
I have found that my orders are dealt with very quickly and the plants that I have received have been extremely fresh and healthy
Burncoose Customer -
Love your web site. Beautiful illustrations. Polite, helpful customer service on telephone.
Burncoose Customer -
Delighted to receive your E-Mail once my item was once again in stock.
Burncoose Customer -
The Plants were in much better condition than some from other, better known online suppliers
Burncoose Customer -
The very detailed information given about the item and subsequent care of made me choose you ahead of other suppliers.
Burncoose Customer -
I wrote asking about a particular plant that was not in stock. Today I received an email saying it was back in stock and I have placed my order. Very reliable.
Burncoose Customer -
I’d like all gardening websites and labelling to use RHS hardiness ratings. At least Burncoose give a reasonable amount of hardiness information.
Burncoose Customer. -
Great variety of plants and shrubs.
Burncoose Customer -
Excellent plants which grow on strongly when planted out.
Burncoose Customer -