Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 08.30 - 16.30(Office 09.00- 16.30) & Sun 10:00 - 16:00
Pop up café: Cafe now open Wed - Sun 10.00 to 15.00

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • too much choice.....I dithered!

    Burncoose Customer -

    By Letter...
    "I spoke to your office today to thank you for the plants we received on Friday, they were beautifully and carefully wrapped as always, so as to arrive in perfect condition. Your care and service are completely unsurpassable. "

    E & G Wattam, August 2012 -

    My many visits to Cornwall were always conditional upon visiting Burncoose; a place where you could visit the nursery and garden from whicg I( took so much pleasure. Today I renewed my admiration of Burncoose, the friendliness, helpfulness and patience of the staff is to be commended.

    Burncoose Customer -

    EVERYTIME I HAVE ORDERED FROM YOU THE PLANTS HAVE ARRIVED IN VERY GOOD CONDITION AND A DECENT SIZE. THANK YOUY

    Burncoose Customer -

    Nice site. Great selection of plants.

    Burncoose Customer -

    Your plants arrive in the best packaging I have yet found with on-line ordering of plants.

    Burncoose Customer -

    none and good customer service after delivery

    Burncoose Customer -

    My Password was a bit of a problem. Sorted very quickly though.

    Burncoose Customer -

    Pleased to see you are using Paypal now. Will definitely reorder using this. Excellent service.

    Burncoose Customer -

    did phone order in the end , lovely lady took order, very helpful

    Burncoose Customer -

    Living in the Channel Islands it can be difficult to get unusual plants of a good quality and at a realistic price. Burncoose managed all three!

    Burncoose Customer -

    Wonderful selection of plants. Catalogue is really helpful when choosing. Easy to go to website when I have browsed catalogue.

    Burncoose Customer -

    The last three shrubs I purchased from you are doing really well and are growing at a great rate! You certainly have quality plants. I have not had a chance to plant my order from you last week . . . . it has been too hot.

    Burncoose Customer -

    I also contacted by telephone and found your advisor to be very helpful & friendly. Customer service was excellent.

    Burncoose Customer -

    No. Your website is just about perfect.

    Burncoose Customer -

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