Customer Quotes

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I always order from you but have only a small garden and being 82 cannot do much gardening!!!

Burncoose Customer. -

Good site, great plants.

Burncoose Customer. -

Found website a bit obstructive, I could only get so far,so I rang instead,very helpful young lady answered and I got all the help I needed.Very happy with the quality and delivery,I ordered again when I saw catalog

Burncoose Customer. -

My last order some years ago was such good quality and all the trees and shrubs have done well. I think your selection of varieties is larger than others I've looked at.

Burncoose Customer -

Plant was out of stock. emailed you to find out when new stock might be in, and received a reply within 24 hours

Burncoose Customer. -

Plant out of stock but easy to request email when back in stock and order

Burncoose Customer. -

Thank you for your quick response when I enquired about a shrub I wanted information on

Burncoose Customer. -

Very helpful and relaxed and knowledgeable telephone staff.

Burncoose Customer. -

I appreciate that you currently still produce a catalogue. It is much quicker to look through a catalogue than a web site.

Burncoose Customer. -

Thank you for the ease of using your website and ordering process

Burncoose Customer. -

None. The information on the plants available is excellent.

Burncoose Customer. -

Query on order delivery time, with current restrictions, quickly resolved

Burncoose Customer. -

Great service and plant quality. Ideal now I have moved and starting garden creation again

Burncoose Customer -

Can't think of anything. It seems a very professional site

Burncoose Customer. -

I wasn't able to place order online, I could get my goods into the basket but they system would not let me place the order. So I emailed about not being able to place my order. The email response was brilliant very helpful, it felt welcoming and personal. Finally I rang and placed my order that was dealt with by a lovely friendly lady. So now awaiting delivery if my plants, plants that I have been looking to buy for years so very excited. Thank you

Burncoose Customer -

Hello, I have a very virulent form of honey fungus in my garden and I find it so extremely useful, that you list some plants as largely resistant. No other site offers this, that I have come across. I shall return to your website as my garden develops and I require additional plants. Thank you

Burncoose Customer -

Thank you for stocking unusual varieties. I went all over the web in search of things and came back here because of the choice, fair price and informative videos.

Burncoose Customer. -

I'm a committed fan of Burncoose: lots of choice, plants arrive in excellent condition.

Burncoose Customer -

The plant categories and descriptions are very clear. The system of putting in an email address when plants are not yet available is also very straightforward. Thank you for making plant buying such a pleasure and for continuing to grow fantastically healthy and interesting specimens.

Burncoose Customer -

No, when I found the shrubs I wished to buy, the information and advice provided is very informative.

Burncoose Customer -

Was very pleased with my purchases last year and the very prompt delivery.

Burncoose Customer -

Very helpful operator over the phone

Burncoose Customer -

Thank you Fiona for your time and patience on the phone.

Burncoose Customer -

I was so pleased with my first order. Your delivery costs are high but everything was so well packed that I thought it was worth the extra cost

Burncoose Customer. -

No I found it thoughtfully set out and efficient

Burncoose Customer. -

I am ignorant about buying plants but I loved the options when navigating your web site

Burncoose Customer. -

Excellent customer service. Christine was friendly, knowledgeable and helpful - first class service - thank you

Burncoose Customer -

The quality of your plants and the excellent packaging and efficient and quick delivery is just the ticket thank you??

Burncoose Customer -

No, Burncoose website is one of the best in providing plant and cultivation details.

Burncoose Customer -

I have spoken to a member of staff by phone and that was a good experience too. Carry on what you are doing you are doing well.

Burncoose Customer -

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Visit the Caerhays Castle website
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Burncoose Nurseries: Gwennap, Redruth, Cornwall TR16 6BJ
Telephone: +44 (0) 1209 860316 Email: info@burncoose.co.uk
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