Maintain your excellent service
Burncoose Customer. -
Very organised, I was kept informed throughout and easy to change delivery options, once I realised I was not going to be in when delivered.
Burncoose Customer -
Very happy with the service you provide and the plants I've had from you in the past. Thank you
Burncoose Customer -
Excellent all round
Burncoose Customer. -
You can’t beat BURNCOOSE
Burncoose Customer -
My comments are about the whole process as your delivery service is excellent. I buy most of my plants from you because the choice is always excellent ,the catalogue and website have very precise and excellent descriptions of all the plants. Your customer care team are also excellent . Looking forward to seeing you at Chelsea this year .
Burncoose Customer -
No just carry on as you are doing now. All first class from ordering to delivery. Well done to all of you.
Burncoose Customer. -
Great service, but I expected that given the higher price for delivery
Burncoose Customer. -
Thank you excellent plants and about to order again shortly.
Burncoose Customer. -
Very pleased with all my recent orders
Burncoose Customer. -
Happy with size and condition of the plants. Sometimes you order a pot size online but the plant isn’t even near that size.
Burncoose Customer. -
Great selection of plants. Great packaging and delivery
Burncoose Customer. -
Excellent delivery - nothing to improve on. Thank you.
Burncoose Customer. -
Hard to do better at the moment. The plants had been packed carefully. The box was marked clearly to be up the right way and the carrier had respected this.
Burncoose Customer -
Thanks,delivery earlier than anticipated……no problems
Burncoose Customer. -
Simply maintain the very high standards that I associate with Burncoose..
Burncoose Customer. -
Excellent as always
Burncoose Customer. -
Everything went smoothly, and could not be improved more. In my opinion. Quite satisfied.
Burncoose Customer. -
I've always used you as I find your plants to be excellent quality and like the plant information on the website.
Burncoose Customer. -
My three shrubs were so well packed and arrived in absolutely perfect condition. I can't think of any way you could improve on that!!!
Burncoose Customer -
Your packaging for shipment has always been very good and you use a courier that seems more able to understand where rural addresses are and the best times to deliver to an office.
Burncoose Customer. -
I deal with several companies,with yourselves being almost at the top of the pile.So just maintain what you are doing delivery wise and you will remain there.
Burncoose Customer -
Excellent first-order experience - will be making many more in the future - Thank you! :-)
Burncoose Customer. -
I live in New Zealand and this is the second time that I have ordered NZ native plants to be delivered to friends in the UK as Christmas presents. It's been so easy to do this online and your service has been excellent. I just hope that the plants thrive in the UK as they do in Wellington!! Thanks you
Burncoose Customer -
Love your plants -so beautiful
Burncoose Customer. -
Cannot think how you can improve service. Excellent already.
Burncoose Customer. -
Very efficient service .. WD
Burncoose Customer. -
My tree arrived split and bent in transit and will probably die. I was very shocked, and emailed the nursery straight away. I received a very prompt response with a promise to send out a replacement tree free of charge, and that the dispatch team would raise the condition of my tree with the delivery company. I was pleased with this response and reassured me that this was an unusual occurence for the nursery.
Burncoose Customer -
Delivery charges a little expensive compared to others, but well worth it. First class each time I have ordered from you.
Burncoose Customer -
Excellent service - interesting nursery - great plants - will certianly use again
Burncoose Customer -