Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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No. The site is extremely uset friendly. Specifically the opportunity to use both botanical and common names is useful in identifying plsnts of interest

Burncoose Customer -

They kept their promise to inform me when the item I wanted was in stock again and that is what I have just ordered.

Burncoose Customer. -

Very impressed with the website, easy to choose and order, no registration which is good for a one time order. Sending care instructions is also a brilliant idea, will definitely be recommending you!

Burncoose Customer -

We have received a few orders from you and the plants are always in beautiful condition and very well and safely packaged.

Burncoose Customer -

Your website is very good and easy it always has very useful information

Burncoose Customer -

All was well. i am very pleased with the excellent condition of the plants and i liked the polythene bags they came in, easy to undo. I feel inspired looking at them. All i have to do now is plant and look after them. Thank you to the team.

Roger -

My plant order arrived today. Thank you so much for these glorious plants. My partner was absolutely delighted t receive these wonders as birthday gifts today. Massive thanks again.

Francesca Davies -

I'm really impressed with your excellent customer service and wouldn't hesitate to buy from you again or to recommend you. Many thanks

Sue Walton -

The plants arrived safely in great shape. Many thanks

Peter Shotter -

Well i'd like to know if anyone else could delivery a Magnolia that arrived in that condition fresh out the box in less then 24hrs after left the nursery. Not even a crease in a leaf. I was gobsmacked to be honest!

Simon -

Burncoose Geranium vs other retailer. Burncoose plant fully established root ball filling entire pot, stalked, watered and wrapped. Other retailer clearly 9cm tiny seedlings, recently potted up, dry compost. I wish I’d not been mean and bought the other 30 from you. I’ll be back soon.

Simon -

This was my first order from Burncoose and I wanted to let you know how impressed I am with your customer service. I will order from you again

Joy Adams -

Many thanks and much appreciation to all the team involved in the care of my beautiful ‘Percy Wiseman’ and the great care that has been given to the packing.

Mary Middleton -

Just saw your stand at Chelsea! Well done, it's gorgeous! I was thrilled to one of my suppliers at such a prestigious show, Do i have good taste or what? haha Great Stuff

Julie-Ann -

Delighted with my purchase and i just want to thank all involved in getting my order sent to me. Such a pleasure to get lovely plants from anyone and i havent been disappointed yet.

Liz Weedon -

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