Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

Dear Burncoose,
I was delighted to receive recently from you the above plant. It seems in good health and I look forward to pointing it out to visitors on the days my garden is open for charity.

I like looking into the background of unusual plants and the Platycrater was no exception. I thought you might be interested in what I found out with the help of some friends. My start point is the reference work Flora of China where the plant is defined in biological detail. It was here that I found its name in Chinese is Zhu Wang E. My contact in Hong Kong tells me that the literal translation is Spider Web calyx which seems an apt description. Whilst the leaves are sometimes used for making a tea, as are teas from the leaves of other shrubs, I cannot find it named Tea of Heaven. I think that description is for Hydrangea serrata.

R. Wheeler.

Burncoose Customer -

pretty good thank you keep up good work

Burncoose Customer. -

Burncoose is my preferred shrub and tree provider

Burncoose Customer. -

Monthly newsletter is very helpful, particularly the videos.

Burncoose Customer. -

It’s already very good indeed as are the plants and the speed with which they arrive.

Burncoose Customer. -

No - all good! The plants were easy to unpack (from some companies they're impossible to unpack, taped down etc etc). I buy a lot of plants online, & Burncoose are one of the only companies I know will always deliver good quality plants at a reasonable price.

Burncoose Customer. -

Staff were very helpful in advising by email a selection of plants to meet my requirements.

Burncoose Customer. -

I am really happy with the plants and the service that you provide, Well done

Burncoose Customer. -

No, excellent prompt delivery service. Top quality plants beautifully packed. Well done I will definitely be ordering more plants from Burncoose!

Burncoose Customer. -

Quite expensive, but I understand why and will certainly continue to use the nursery because of the extensive plant list.

Burncoose Customer. -

Find your monthly newsletters really useful and also all the information you give regarding the plants on your website. Quality of your plants is excellent.

Burncoose Customer. -

The service was excellent- thank you for a lovely plant and the accompanying brochure.

Burncoose Customer. -

nothing to improve on, delivery was quick and packaged well.

Burncoose Customer. -

Beautiful tree it’s nearly as tall as me lol love this company good quality tree and delivery was first class

Burncoose Customer. -

Great, as usual.

Burncoose Customer. -

Visit the Caerhays Castle website
Order the 2024 Burncoose Catalogue
Payment methods accepted
watch us on you tube
Visit Burncoose House - Holiday Accommodation