Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 9.00 - 16.30 & Sun 10:00 - 16:00
Pop up café: Re-opens Saturday 1st March

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • A Big thank you for the professional service you have given me over my new purchase- Plumbago auriculate. The service was outstanding from placing my order, to the delivery yesterday. I will most certainly order from you again.

    Paul Llewellyn -

    Just to say many thanks for sending my plants so quickly and how absolutely delighted I am with them- the quality and condition is outstanding. I will definitely be placing more orders with you in the future.

    Susan Wood -

    I have just received the Pseudopanax ferox that my mother ordered for my partner’s birthday I very rarely give feedback and usually only when it is negative, but simply had to write to thank and congratulate you on the swift delivery, the excellent packaging and the overall state of the plant!

    Ian Tasker -

    Guy I spoke to about blue poppies as you were about to close was great -knowledable and made me feel really valued as a customer

    Burncoose Customer -

    No, can't think of anything. Already very helpful.

    Burncoose Customer -

    I was very impressed with my shrubs bought 2 years ago while on holiday.they seem to like Yorkshire !

    Burncoose Customer -

    Looking forward to receiving these plants. My Mum has been searching for them for ages

    Burncoose Customer. -

    You have been most helpful and I am particularly grateful to Pauline who sent me a copy invoice almost immediately.

    Burncoose Customer -

    Your website is very good as it is.

    Burncoose Customer. -

    I was after a particular plant and looked at a Number of different nursery websites that do mail order plant sales. Yours was the most fully automated and easy to use (& you had the plants in stock which was good too!)

    Burncoose Customer -

    Ordered by telephone. Very helpful lady.

    Burncoose Customer. -

    Good packaging = my plants we’re safe and sound thanks

    Burncoose Customer -

    I emailed a query regarding suitability of a plant and received a very helpful reply almost immediately. Thank you Steve Dance.

    Burncoose Customer -

    Good easy to use website

    Burncoose Customer -

    Thank you! Very much looking forward to my order arriving!

    Burncoose Customer. -

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