Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 9.00 - 16.30 & Sun 10:00 - 16:00
Pop up café: Cafe now open Wed - Sun 10.00 to 15.00

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • A couple of bits were out of stock but a lovely lady phoned me and went through alternatives including waiting for me to look on google if the pictures weren't available on burncoose site.

    Burncoose Customer -

    I really like burncoose this is my 3rd big order, staff have always been really helpful, i know the delivery can seem pricey but if you consider time to travel to garden centre, find plants and cleaning of the car afterward it isn't so bad especially on a big order.

    Burncoose Customer -

    Very impressed with your website, along with prompt delivery and friendly staff on telephone. Thank you Burncoose and will continue to use you.

    Burncoose Customer -

    Very interesting website from a beautiful part of the country.

    Burncoose Customer. -

    Great site with helpful gardening advice - thanks

    Burncoose Customer -

    I had to ring you to complete the payment part pf the order otherwise it was very good

    Burncoose Customer. -

    Dear sir, I would like to complain about my experience with Burncoose Nurseries. I mean how dare you be so polite and helpful when I phoned to order my Fuchsia? All this efficiency is just a disgrace and not something I'm used to. And then, to add insult to injury, my plants arrived Just two days later.... Well wrapped, In perfect condition and according to my instructions. Whatever next?? I hope you have the decency to rectify the above atrocities before I place my next order with yourselves and that you have the courage to display this complaint on your website so as to deter others from having the same pleasant experience I endured. Yours pleasantly disgruntled of Brentwood, Dr. B. Bracken

    Dr B Bracken -

    Super amazing variety of plants, excellent easy to navigate website and love to be able to pay with PayPal. Look forward to receiving my first order. Thanks kelly

    Burncoose Customer -

    You have a wide selection and a provide good quality plants

    Burncoose Customer -

    Very efficient and good value

    Burncoose Customer -

    Thought the Magnolia tree very good value

    Burncoose Customer -

    EXPENSIVE PLANTS, BUT EXCELLENT QUALITY AND ALWAYS WELL PACKAGED.

    Burncoose Customer -

    Brilliant service. excellent quality of plants

    Burncoose Customer -

    As I am a novice gardener with a garden that needs completely replanting I found your border selections ideal - plus all the information regarding each plant was clear and helpful so I could easily select the most suitable plants for me. Yours is the best website I found for this. I now feel confident that I will have two new and exciting borders that will support bees and butterflies. Well done!

    Burncoose Customer -

    Steve was very helpful on the telephone

    Burncoose Customer -

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