A Gold Medal at Chelsea!!

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

I found your website to be extremely good. And it appears that you have processed my order really quickly in spite of current situation

Burncoose Customer -

The website is a joy to use. Plants illustrated well and lots of information.

Burncoose Customer -

No problems at all, I especially liked the planting and cultivation advice

Burncoose Customer -

I have leays been delighted with my purchases. Dispite beening so much further north the plants I have bought have always proved to be hardy and are growing well

Burncoose Customer -

I found the website very professional

Burncoose Customer. -

Thanks for all your hard work during these difficult times.

Burncoose Customer. -

Your staff lady on the phone was so nice and helpful. Very refreshing to deal with!

Burncoose Customer -

Please don’t collapse like so many of the great English nursery institutions have done since the 1960s. Serious gardens need something better than ‘garden centres’.

Burncoose Customer. -

Site as quick and easy to use. Last order arrived quickly (during these difficult times) and in excellent condition

Burncoose Customer -

I ordered my plants by phone & spoke to Christine, who was an absolute delight, polite, and exceedingly helpful. I do find, sadly, that people are sometimes very quick to criticise and very slow to praise and just thought i would attempt to redress the balance.

Burncoose Customer -

You are doing a great job in most difficult circumstances.

Burncoose Customer. -

I did ring as was having difficulties timing it right to get through to the checkout and the gentleman on the phone was extremely helpful and pleasant.

Burncoose Customer -

No I think the website is packed full of quality products and guidance

Burncoose Customer. -

Generally it's very comprehensive. Perhaps a little more on planting advice.

Burncoose Customer. -

Very helpful telephone advice recently.

Burncoose Customer. -

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