Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 9.00 - 16.30 & Sun 10:00 - 16:00
Pop up café: Re-opens Saturday 1st March

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • Plants arrived, well protected and looking healthier than any other mail order plants I've ever bought, congrats

    Burncoose Customer -

    Not sure whether I needed to go for the £19 postage as I was ordering a (small) tree. Rang your office and they advised. Not a big problem - I spoke to a nice helpful lady

    Burncoose Customer -

    I have already told many people how good your sevice is when I have found local garden centres inadeqate especailly in having enough staff on dury who know their stock to help.

    Burncoose Customer. -

    None - very clear, even for individuals with learning difficulties

    Burncoose Customer -

    Very good selection of plants and good customer service and healthy plant stock. Great

    Burncoose Customer -

    Very helpful company. Products are first class.

    Burncoose Customer -

    You have a very good reputation based on my personal knowledge and recommendation from friends

    Burncoose Customer -

    I was directed to your site through a site called (I think) GrowonUs - which came up through a search on humulus lupulus. It took me directly to the required plant which was good.

    Burncoose Customer. -

    Website already has more info than most. I particularly like the information on soil type which is often missing elsewhere.

    Burncoose Customer. -

    I nearly gave up out of frustration and desperation at entering in Visa details then visa verification details then visa password protection etc. I'm certain it wont be like that again but the main flow is correct. Given today's climate I suppose I understand, and welcome, the extra financial security.

    Burncoose Customer. -

    I googled New Zealand specific plants and your site returned the correct results

    Burncoose Customer. -

    Your plants look very exciting because they are not what I could get in my local garden centre. I am glad I have found you!!

    Burncoose Customer. -

    I particularly liked the options on the website of searching for plants according to flowering time, location, style of garden etc.

    Burncoose Customer -

    When I have bought from you previously I was very impressed with the packaging and health of the plant when it arrived. This is why I have come back to you this time.

    Burncoose Customer -

    I love your selection of plants, and the website is exceptionally good.

    Burncoose Customer. -

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