Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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My Tetrapanax Rex arrived on the date stated, extremely well packed and in perfect condition. Delivery company also faultkess.

Pete Stelfox -

I find your site not only good for making purchases but for general information about plants. Because of that when using it just for information I’m often then encouraged to make more purchases.

Burncoose Customer -

You usually have excellent plants, quick service and helpful staff

Burncoose Customer -

The video links are very useful - perhaps expand those.

Burncoose Customer -

although I occasionally use other firm (hayloft) for plants that you do not stock You are always my first choice as plants are always in great shape and really well packed , so they arrive quickly and in top condition

Burncoose Customer -

Good clear information given on website, such as flowering time, height and spread, which isn't always the case on other websites.

Burncoose Customer -

I bought a Camellia from you a while ago and was very unhappy with the plant supplied. However I was tremendously impressed with your customer service and the manner in which you resolved my concern. I thought you might like to know that this is my main reason for ordering what is a fairly expensive plant from you on this occasion. I know from that experience that I can trust your service implicitly. So thank you for that.

Burncoose Customer. -

Good choice and good plants when they arrive

Burncoose Customer -

It’s always a joy to visit Burncoose Nurseries we could spend all day there.

Burncoose Customer -

Generally an excellent site, and good quality of plants.

Burncoose Customer -

Very good website and very useful

Burncoose Customer -

Good choice of plants, grown locally and arrive in fab condition.

Burncoose Customer -

I have known of Burncoose for so many years I can't remeber when I first heard of you

Burncoose Customer. -

You undersell the condition of your plants and how beautifully they are packed. I’ve occasionally ordered from other people. Plants arrive dry, jammed into boxes and even upside down !! I’d give better explanation why your shipping charges can seem high and tempt people to order more for free shipping

Burncoose Customer -

Delighted with first order so placing this order for more plants I can't find locally.

Burncoose Customer -

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