Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

Looking forward to receiving my tree Thankyou!

Burncoose Customer. -

This is the only site where I have been able to find the more obscure trees on my wishlist - but dangerous to browse, as I keep finding more...

Burncoose Customer -

I have bought from Burncoose for many years and have always found service excellent and any after sales queries dealt with very promptly

Burncoose Customer -

No problems, quick easy order. Thank you.

Burncoose Customer. -

I have bought from Burncoose for many years and have always found service excellent and any after sales queries dealt with very promptly

Burncoose Customer -

Very easy to navigate the website, with plants in alphabetical order

Burncoose Customer -

Plants arrive bed safely and we’re in great condition. Also packaged very well.

Burncoose Customer -

Very nice quality plants arrived safely less than 24 hours from ordering. Well done !

Burncoose Customer. -

Always been delighted with service and plant quality

Burncoose Customer. -

not bothered by financial incentive as have bought from you about 4 times so far and have been very pleased with plant range and quality

Burncoose Customer. -

The plants arrived in a much better condition than previous order. Only very minor damage to a little new growth on one plant. Well done packers and carrier. Carrier driver helpful and cheerful.

Burncoose Customer -

I am very impressed with fast response. I ordered my plant yesterday and it arrived today - I was expecting it to take a few days. Thank you very much.

Burncoose Customer -

Good communications through email and APC delivery is good.

Burncoose Customer -

I have just received the 2 replacement Lavender intermedia x Grosso, and have attached a photo of them, the original one is on the right hand side, and the 2 replacements on the left are a very good match….. They will now work as a group!
Thank you Fiona for going to the trouble to find them!
Thank you for understanding the problem and your sympathetic service. I have made a £20 donation on behalf of Burncoose Nurseries to my local Darlands Conservation Trust and will find a happy home for the 2 other lavenders.
Best Wishes for a good year.

Burncoose Customer -

First an apology for not having written this weeks ago …….
And second this is just a note to thank you very much for your delivery of my order; it arrived when you said it would and the plants were expertly and wonderfully packed, and fresh. They are now all planted and, so far, thriving.
Thanks again

Burncoose Customer -

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