Customer Quotes

Couldn't sign in, couldn't get to collect only option. However telephone customer service was excellent.

Burncoose Customer -

Just to say many thanks for sending my plants so quickly and how absolutely delighted I am with them- the quality and condition is outstanding. I will definitely be placing more orders with you in the future.

Susan Wood -

Just emailing to say a big thank you for the professional service you have given me over my new purchase- Plumbago auriculata. The service was outstanding from placing my order to delivery of my plant.

Paul Llewellyn -

The Eleagnus is really beautiful, bushy and healthy- perfect to fill the gap and brighten the garden in winter

Jenifer -

I wanted to say thank you very much for the delivery, really impressed with the packing, this is my first order with Burncoose but I don't think it will be the last. thanks again

Mrs P Anderson -

(a) Wanted to change order immediately after paying (readily resolved by Steve Dance); (b) Needed to change addressee to 3 separate addressees (original order willingly cancelled, and refunded, to facilitate placing of 3 separate orders)

Burncoose Customer -

Cannot be sure of receiving feedback from recipients, and therefore have to decline opportunity to complete another survey. Thank you to Steve Dance for all his help, by email and over the phone, in placing this order.

Burncoose Customer. -

Your staff at the Chelsea Flower Show were most helpful (and at the nursery) trying to identify a specific magnolia for my son. Thank you

Burncoose Customer -

Just thank you. No one else was able to supply the item ordered

Burncoose Customer. -

Looking forward to receiving my order. Your plants look excellent.

Burncoose Customer -

Delighted to see you will deliver to Caithness albeit at a £10 surcharge.

Burncoose Customer. -

None excllent service

Burncoose Customer. -

Website is easy to navigate, performs well and is quick. Information is well laid out and informative.

Burncoose Customer -

I have ordered from you before, always happy with the quality of plants and good packing.

Burncoose Customer -

I was realy pleased with the promptness of your reply to my enquiry and also the email of confirmation.

Burncoose Customer -

Used to live in Helston and always used garden centre. As did my parents.

Burncoose Customer. -

None - staff very helpful and kind.

Burncoose Customer. -

Very helpful staff and took some time to advise me that was much appreciated . Every interaction was professional and helpful .

Burncoose Customer -

Telephone help a few days ago...Thank you.

Burncoose Customer. -

I'm very happy with the quality of the plants that I have ordered

Burncoose Customer -

This is a very clear and altogether excellent website.. I had a slight problem about password because I had poreviously ordered by phone

Burncoose Customer -

I love dealing with Burncoose. They are both helpful and efficient, the website is clear and the product good.

Burncoose Customer -

No website easy to navigate and very informative

Burncoose Customer -

Think you are a great company and have been buying from you for 25 years at least.

Burncoose Customer -

Need mobile friendly site

Burncoose Customer. -

The information that I received about caring for the plants which I had recently purchased was very helpful

Burncoose Customer -

The enquiry for the plant was made many months ago and we were very pleased to receive the email advising available now.

Burncoose Customer. -

I have already introduced several happy new customers to you. By the way, your catalogue is the best - please continue with it.

Burncoose Customer -

Superb nursery, always try and visit when visiting my family who live between Truro and Falmouth.

Burncoose Customer -

Fantastic service and excellent quality plants

Burncoose Customer -

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Burncoose Nurseries: Gwennap, Redruth, Cornwall TR16 6BJ
Telephone: +44 (0) 1209 860316 Email: info@burncoose.co.uk
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