Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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Fern received safely thanks to your excellent packing – I am pleased with it and am glad that I waited!

P Braithwaite -

Thanks for the plants, they were well packed and in good condition. The wellingtonia’s are a nice size and shape. Thanks.

Les Ronald -

Euphorbias arrived today and had travelled very well. Very nice plants – many thanks. With best regards.

David Wilson -

Just a brief note to thank you for packing so well the specimen Acer you sent which looks an excellent tree and arrived in perfect condition. Best regards.

James Golob, London -

I received my order today and I am very impressed with the quality and size of the plants received especially at this time of year. Thanks.

Daniele Drake -

Congratulations Burncoose you’ve done it again – delivered a perfect parcel. I received my plant order this morning. Prompt service, quality plants and immaculate packing. A very satisfied customer.

Charles Strangwige -

I just wanted to say how pleased I am with my order and yourselves. My plants arrived exactly as advised and in very good condition. Thank you for being so efficient.

Sue Chamberlain -

Hi Steve, thanks for all your help and time and please thank the nice lady’s on the phone and the rest of your team.

Estella Horne -

The above order was delivered today. In this age of disappointments and complaints I am delighted to tell you that it arrived beautifully packed and the plants appear to be top quality. I so wish I could have afforded more but I shall be returning to you in the future. Thank you.

Maureen Crabb, Lichfield -

My order arrived mid morning safely here in Wales. Most impressive service, plants good quality too. Thank you for your service and keep me informed.

Robt -

My order arrived safe and sound. I thought your delivery company did a great job sending out an email yesterday with their ETA. Thanks.

Charlie -

I have just received my order and wanted to let you know how pleased I am with the quality and condition of the plants. I will definitely recommend your nursery to friends and family and will not hesitate to use you again. Many thanks for an efficient service.

Paul Lewis -

Thank you so much for your plants, which are absolutely wonderful – the best plants I have ever ordered online and certainly out of the league of most local nurseries. A very satisfied customer and your help was very much appreciated.

Susanne Groom -

website is clear & comprehensive

Burncoose Customer -

Not really - plants bought in previous seasons have always been beautifully packed.

Burncoose Customer -