Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

None and a 'phone cal to you was pleasant and answered my couple of queries immediately

Burncoose Customer -


Burncoose Customer -

remebering password-quickly resolved. Knowing the best time for delivery - used phone for advice

Burncoose Customer -

Good descriptions and pictures. Easy to navigate website.

Burncoose Customer -

Outstanding plant specimens arrived far before the earliest estimated delivery time. This was my first time ordering with Burncoose, and I have to say that I'm extremely impressed-- the product is definitely on par with high-end providers but at an amazing budget price. Wow!

Burncoose Customer -

I was satisfied with the process. Showing flowering time of plants is very useful.

Burncoose Customer -

I am very impressed with your nursery and have visited when on holiday in the area.

Burncoose Customer -

wonderful plants and site. thanks for including NI

Burncoose Customer -

no - one of the best if not the best, delivery experiences i have had thanks

Burncoose Customer -

Would probably use the website more often if we didn't enjoy coming to Burncoose so much!

Burncoose Customer -

Thank you for the safe delivery of my order. The plants arrived in perfect condition thanks to excellent packaging and careful delivery. I hope to do business with you again.

R Buchan -

Thanks for the plants that arrived all in excellent condition and all packed with extreme care. “Excellent all round service”.

Robin -

Today I went out to buy some new pots for my plants and could hardly believe that my order was waiting for me on the doorstop barely 24 hours later. As I live in Norfolk that really is prompt delivery. Things just got better when I unpacked them to find that I had three beautiful plants in flower. I felt that I had to let you know what a very satisfied customer I am.

Celia Cheshire -

I have just received my delivery from you and I am absolutely ecstatic with my plants, the condition, the packing and the friendly deliveryman.

Betty Smith -

The lilac arrived today. A healthy shrub and I was very impressed with the very careful packaging. Many thanks.

Anne Deagle -

Visit the Caerhays Castle website
Order the 2024 Burncoose Catalogue
Payment methods accepted
watch us on you tube
Visit Burncoose House - Holiday Accommodation