Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

I would like to pass on my congratulations to you and the packing team for a job well done. I have received my order and it was exactly as you said it would be in your brochure. The packing was absolutely first class. The trees were in superb condition and I am sure will look good in my garden.

Mrs P Fitzgerald April 2010 -

Thank you for a most informative article on Camellias. I was very grateful for it, because last year I bought 3 and I love them, but I am getting a lot of brown heading, but the flowers underneath leaves which are protected are beautiful. I thought it was the wind but now I know its probably frost. Thanks for this very informative article.

Trudy Morgan April 2010 -

My Camellias arrived safely this morning and the plants are really beautiful, better even than I had hoped for! They were also well packed. My thank to all concerned.

Mary Anderson March 2010 -

My plants arrived safely and I am absolutely thrilled with them. The quality of the plants and the care with which they had been packed exceeds any other mail order nursery I have done business with. Please pass on my sincere thanks to all concerned. I look forward to ordering more plants in the near future. Kind regards.

Doreen Wilson March 2010 -

Firstly I can tell you that your delivery to me on Friday arrived in perfect condition. I was not surprised. I do not believe that there are any better packers than you. You are superb! Thank you for the care and attention you give to me deliveries.

Lyndhurst, Cheshire March 2010 -

Thank you for an excellent service. My order arrived today in perfect condition and beautifully wrapped. I will be ordering more plants on line in the very near future…I enjoyed an article in the telegraph wrapping paper too. Perfect.

Helen Starley March 2010 -

I write re my recent order which was delivered safely last week. I must congratulate your packers on doing a marvellous job the best I HAVE EVER SEEN DONE. It took me half a day to unpack it. So thanks.

C D Hellewell, Southampton February 2010 -

Thank you for the beautifully grown and skilfully packed plant which arrived safely on Friday evening. Friday had been a grim, frustrating day, but how my spirits soared when the box arrived – aren’t plants wonderful! Many thanks.

Margaret Williams February 2010 -

This is just to say that the plants I ordered all arrived in perfect condition and I was very impressed by the prompt and efficient way my small list of requested items had been dealt with. The packaging was most successful and ensured the safe delivery of the complete consignment. My best thanks.

E Aiken, Northern Ireland February 2010 -

Thank you for my plants which arrived safely, beautifully packed. Can’t wait to plant them. Your service is brilliant. Many thanks again.

Jill Mullan February 2010 -

Just to let you know that my plants arrived safely. I am very please with the sturdy healthy Phormiums, thank you very much. Kind regards.

Ann Wen January 2010 -

Have just received my first order which has arrived only three days after ordering. The plants are in excellent condition; the packaging obviously saved them from the vagaries of the Royal Mail……… I just felt that congratulations were in order: I believe in giving praise where it is due and it certainly was here. I look forward to ordering from you again.

Chris Weeks December 2009 -

I just thought I would write and say thank you. My trees have arrived safely and I was very impressed with the quality of packing – the crab apples were still firmly attached to the Red Sentinel – impressive! All planted and keeping my fingers crossed that they all survive! Many thanks.

Susan Perkes, Isle of Wight December 2009 -

Just to say thank you for the safe delivery of the Schizolstylis plants which I received yesterday. I have now taken them out of the packaging and can genuinely say that I have nine healthy plants which I’m looking forward to seeing in full bloom in the autumn next year. Thank you for your excellent service. I have a feeling I shall be ordering more plants in the future!

Pam Schleich, Lawline December 2009 -

Just to say the parcel arrived safely as promised by the excellent ‘packing lady’. Thank you.

Mark Powell November 2009 -

Visit the Caerhays Castle website
Order the 2024 Burncoose Catalogue
Payment methods accepted
watch us on you tube
Visit Burncoose House - Holiday Accommodation