Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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I am astounded by the choice of plants you have on offer!
Burncoose Customer - 20 Mar 2014

I have been searching the web for the right tree. Just one visit to your website and it was really easy to follow, with detailed information. I ordered straightaway. The only comment I would make is that you could try and make your website appear higher up the list when doing a google search.
Burncoose Customer. - 19 Mar 2014

I have ordered a few plants in the past and have been very pleased with them - all doing well. I am unable to travel to garden centres to shop for plants so much appreciate being able to order online. Thank you.
Burncoose Customer - 17 Mar 2014

I had to phone to clarify sizes on Small and Large Meyer Lemon Trees, as they are listed as being the same pot sizes. The person I spoke to was very helpful.
Burncoose Customer - 16 Mar 2014

I usually try and buy from nurseries situated north of me because of climate, but you were the only nursery who had in stock the two magnolias I wanted and therefore one postage cost.
Burncoose Customer - 15 Mar 2014

I made a mistake by double ordering a plant and could not find how to cancel the number I required. I telephoned and was given excellent and patient advice which solved the problem.
Burncoose Customer - 14 Mar 2014

The 12 Plants I collected from the nursery last year are all doing extremely well, the helpful advice I received by e-mail on that order was excellent
Burncoose Customer - 10 Mar 2014

Only of my own making, I did not realise I had ordered 2 of an item, but that was quickly sorted out by a phone call to a helpful and courteous person.
Burncoose Customer - 09 Mar 2014

Have always found your plants to be of very good quality and your site always seems to have those unusual specimens that make a garden special
Burncoose Customer - 09 Mar 2014

very efficient website - excellent to use.
Burncoose Customer - 08 Mar 2014

I have visited your Nursery many times in the pat when on holiday but now at 84 it is a long way to come. In the recent storms I had a huge conifer fall after cutting down three more but luckily it only broke fences and trellis, so I have new space and you appeared to offer the cheapest daphnes that I wanted. Thank you
Burncoose Customer - 07 Mar 2014

Thank you for my order it was beautifully packed and arrived promptly and in tip top condition I am now awaiting a beautiful blooming in my conservatory. Thanks again.Elizabeth.
Burncoose Customer - 06 Mar 2014

As good a service as Which Gardening Magazine said
Burncoose Customer - 06 Mar 2014

Thank you for my order – unpacking a Burncoose package makes Christmas seem dull. Wonderful plants and so carefully dispatched. Thank you so much.
Jonathan & Sylvia Leiserach - 05 Mar 2014

Thank you so much for the beautiful Magnolia Felix Jury which I received safely and beautifully packed. It is exactly what I requested – a single stem suitable to train aa standard and it looks lovely and healthy.
Sarah Bushnell, East Sussex - 05 Mar 2014

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