Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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Web site conveys an impression of a comprehensive and exciting nursery and I wish I lived nearer.

Burncoose Customer -

a big thank you for such thoughtful arrangements such as being able to pay by cheque and give requests about where to leave the deliveries all made for an unstressful and happy experience!

Burncoose Customer -

Before placing my order i needed some planting advice and confirmation i was getting plants suitable for their locations. I used the info@ address and Steve Dance replied very quickly with all my questions answered. Great customer service thanks

Burncoose Customer -

I have had difficulty finding this plant locally so was delighted to find it in Cornwall.

Burncoose Customer -

Thank you for your help and assistance in regards to the Hoya Carnosa. Should I require and other plants or even the same I will not hesitate in contacting you. I will also pass on your details should anyone require a good service. With kind regards.

Natalie Tuck -

My complements on your wooden boxed packing system, all looks well and it was easy to unload.

James Myers, Lillington & Longmoore Gardens -

I just wanted to say thank you very much for delivering my Rubus Beneden so promptly. I was out when it was delivered but I was able to trace its whereabouts due to the tracking system. It had been left with my neighbour – excellent. My friend said it had been beautifully packaged and it looks very healthy. She is delighted with it. Many thanks indeed for your prompt service.

Anne Sydenham -

With reference to my order I wish to convey my appreciation for the service I received from my initial phone call which was answered by a lady who put a lot of effort into my enquiry, she said she would phone me back and she did! She then gave me an honest assessment of the plant. I sent payment and was very please to received the goods two days later. Very well packed plant in good condition. I do not hesitate saying that the all round experience I have had in dealing with Burncoose has been of a high calibre. Also you are one of the only stockist of this plant and the only one to offer postage. Thanks to all there.

S Davidson -

Potentillas have arrived safely and look very healthy. Thank you. Good to deal with you again.

Vernon Faber -

Just to say that my order arrived today and I was totally delighted with the quality of the trees ordered. Not cheap but excellent value for money. Many thanks.

Guy Mansford, Nottinghamshire -

I wanted to thank you for the safe arrival of my plants – they were so BEAUTIFULLY packed!

Liz Goodave, Oxford -

My order arrived with the plants in good condition. The email giving me advanced notice of the date and approximate time of delivery was most welcome and very useful. Many thanks for this extra service. A good quality shopping experience all round, many thanks.

Syd Cherrill -

I have just received the Phormiums that I ordered. They seem in good condition. Very impressed with the quick response and the size of the plants for the price. Thank you

Sandra Maskell -

excellent webiste, easy ordering, if the plants are in good condition, I will think even better of you

Burncoose Customer -

Delighted to find dianella tasmanica - you seem to be the only people in the UK selling it that I can find.

Burncoose Customer -