Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 08.30 - 16.30 & Sun 10:00 - 16:00
Pop up café: Open Thursday-Saturday 10.30 - 14.30 & Sunday 11.00 - 15.00( weather permitting )

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • You provide full info about the plants and I can't imagine the site could be improved

    Burncoose Customer -

    A previous order was made using phone and the lady I spoke to was very pleasant and helpful

    Burncoose Customer -

    I usually research with the catalogue first and then sometimes check the website. Please retain the catalogue!

    Burncoose Customer. -

    I am very pleased with the healthy plant and the prompt delivery.

    Burncoose Customer -

    Excellent site

    Burncoose Customer. -

    Excellent customer service from Lynsey!

    Burncoose Customer -

    Do keep your paper catalogue - I always read it, enjoy it & pass it on, even if I buy on-line.

    Burncoose Customer. -

    I have been impressed with the ease of ordering and the opportunity provided on your website for pre-ordering plants. I shall certainly be shopping with you again!!

    Burncoose Customer -

    You have a wide variety of plants. Very pleased

    Burncoose Customer -

    No. It is very user friendly.

    Burncoose Customer. -

    Good clear information helped me determine the best item to purchase

    Burncoose Customer -

    Thank you for my last order which I received in perfect condition. The plants are doing well in the garden. It's so nice to have a catalogue as I haven't got the internet.

    Mrs M Ray -

    Thanks very much for the brilliant advice about how to care for the Gloriosa Lilies. Very helpful (as was your response to my email asking for cultural advice).

    Mary Morgan-Amor -

    I simply wanted to thank you for the very quick delivery of my carefully packed order. Ordered this Wednesday and delivered this morning – nothing could be quicker!

    Helen Jones -

    Great plants and fantastic delivery. Well done.

    Sheila Janes -

    Thank you very much indeed, the Jacaranda arrived safely- well packed, beautifully formed and hopefully in my hands, with a long life. Thank you very much indeed.

    Joanna Lloyd-Davies -

    Thank you for sending my order SO quickly. An excellent service. A very nice plant too!

    Sarah Pain -

    Last week we ordered 2 Edgeworthia and a Daphne. Your service was first class, plants arrived in perfect condition within a few days. I will be buying more.

    Lindsay Brown -

    I have just taken delivery of three Echinacea ‘Sombrero Salsa Red’ and three Eryngium ‘Miss Willmotts Ghost’ and writing to say how delighted and impressed I am with the condition and quality of the plants together with the superb way in which they were packed. I shall certainly be ordering more plants from Burncoose.

    Susan Winwood -

    Just to let you know my beautiful Hamamelis arrived safely today and I am absolutely delighted with them. They travelled well – no apparent damage- and I look forward to watching them grow in my garden. A big thank-you to all involved in getting my order sent out to me.

    Liz Weedon -

    My order arrived today and I’m absolutely delighted with the quality of the plants. I shall know where to come for future orders

    Norman Swallow -

    Just to let you know, my Abutilons arrived yesterday in good condition, thanks for your excellent service!

    Malcom Brown -

    I would just like to say how impressed I was with the packaging for my recent order, which arrived in excellent condition. Thank you

    Jim Heber -

    Just to thank you for delivering the ‘Yellow Bird’ Magnolia on time and in such good condition. It is already planted in its sheltered site as we look forward to its company in the North for many years to come.

    Jo Brigham -

    A huge thank you for the very high-quality plants which arrived today, fabulous.

    Marian Morris -

    Aunt May arrived safe and well, compliments to the packers (wish all firms were as good).

    J K Fisher -

    Thank you for your top-quality plants!! We are very impressed with your high horticultural standards- and with your careful packaging and speed of dispatch too. Thank you so much.

    Fishbourne Roman Palace -

    I Just wanted to say thank you for your excellent service. I placed an order on Monday and received Thursday beautifully packed and ready to plant.

    Jo Stevens -

    Thank you for dispatching my plants so promptly, I wasn’t expecting them so soon but they were delivered at the perfect time. Secondly the plants were in excellent condition and well rooted I am expecting great things!

    Alison Ray -

    Thank you so much for sending the 3 Alstromeria ‘Princess Claire’ which arrived in time for me to take for a gift. I am very impressed by the excellent quality of the plants and with the careful way they were packed.

    Colin Higginbotham -

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