Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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Please don’t collapse like so many of the great English nursery institutions have done since the 1960s. Serious gardens need something better than ‘garden centres’.

Burncoose Customer. -

Site as quick and easy to use. Last order arrived quickly (during these difficult times) and in excellent condition

Burncoose Customer -

I ordered my plants by phone & spoke to Christine, who was an absolute delight, polite, and exceedingly helpful. I do find, sadly, that people are sometimes very quick to criticise and very slow to praise and just thought i would attempt to redress the balance.

Burncoose Customer -

You are doing a great job in most difficult circumstances.

Burncoose Customer. -

I did ring as was having difficulties timing it right to get through to the checkout and the gentleman on the phone was extremely helpful and pleasant.

Burncoose Customer -

No I think the website is packed full of quality products and guidance

Burncoose Customer. -

Generally it's very comprehensive. Perhaps a little more on planting advice.

Burncoose Customer. -

Very helpful telephone advice recently.

Burncoose Customer. -

Yours was the only online nursery to have the exact plants I was seeking and to be able to deliver. Many thanks!!

Burncoose Customer -

I have purchased from you before many years ago

Burncoose Customer. -

The staff on the Telephone are very nice and helpful - well done

Burncoose Customer -

None Really efficient even with covid

Burncoose Customer. -

I was very impressed with the first order I received, hence new order.

Burncoose Customer -

We love Burncoose nursery and sad we can’t visit but great to order online.

Burncoose Customer -

Brilliant website. Easy to navigate. Found all plants we desired which were not mainstream more popular types. Was surprised to find them all here in one place.

Burncoose Customer -