Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 08.30 - 16.30 & Sun 10:00 - 16:00
Pop up café: Cafe now open Wed - Sun 10.00 to 15.00

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • When there was a problem with my order you contacted me straight away and sorted it.

    Burncoose Customer. -

    Such an excellent, and huge, choice of plants on offer. Clear layout, good photos, plenty of information, all presented in an easy-to-navigate website. The website also works very smoothly and never feels 'clunky' or laboured, for example, when bringing up new info on a particular plant then going back to the main plant list (if that makes sense). A very pleasant experience. Oh, and the plants I received were perfect too.

    Burncoose Customer -

    You contacted me about a plant I had expressed an interest in (but forgotten about) I wouldn’t have placed this order otherwise- thank you

    Burncoose Customer -

    I just wanted to take the time to write to thank you for sending such excellent plants out, which arrived in immaculate condition earlier today.
    It’s always a bit of a gamble ordering plants online, unseen, to be couriered across the country and they are often small or poor quality or have lost most of their compost when they arrive. Not Burncoose’s!
    All intact and beautifully packaged, with very fast delivery. Thank you,

    Burncoose Customer -

    These plants 6 Populus Candicans Aurora, Abutilon Suntense and a Musa Basjoo arrived today in perfect order , brilliant quality and packaging and bigger than expected, especially the Musa!,
    The Abutilon is flowering already!
    I think you are the only nursery who supplies this, we had one from you about 20 years ago which eventually died out.
    APC is an excellent carrier by the way, always problem free for us

    Burncoose Customer -

    So far delighted with quality and speedy delivery

    Burncoose Customer -

    Looking forward to receiving my tree Thankyou!

    Burncoose Customer. -

    This is the only site where I have been able to find the more obscure trees on my wishlist - but dangerous to browse, as I keep finding more...

    Burncoose Customer -

    I have bought from Burncoose for many years and have always found service excellent and any after sales queries dealt with very promptly

    Burncoose Customer -

    No problems, quick easy order. Thank you.

    Burncoose Customer. -

    I have bought from Burncoose for many years and have always found service excellent and any after sales queries dealt with very promptly

    Burncoose Customer -

    Very easy to navigate the website, with plants in alphabetical order

    Burncoose Customer -

    Plants arrive bed safely and we’re in great condition. Also packaged very well.

    Burncoose Customer -

    Very nice quality plants arrived safely less than 24 hours from ordering. Well done !

    Burncoose Customer. -

    Always been delighted with service and plant quality

    Burncoose Customer. -

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