Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 08.30 - 16.30 & Sun 10:00 - 16:00
Pop up café: Cafe now open Wed - Sun 10.00 to 15.00

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • No, I found it very helpful and easy to use, although I have only looked in the ferns section.

    Burncoose Customer. -

    Absolutely love the quality of the plants I received! Beautiful and vigorous -placed a second order already

    Burncoose Customer -

    Excellent service as always, plants arrived, beautiful specimens. Very pleased. Quality first class.

    Burncoose Customer -

    No. I am glad to give you some business in these challenging times, though I would have liked even more to re-visit your fantastic nursery where I found so many good plants last year. They are all doing well in my new garden.

    Burncoose Customer. -

    I have used you several times as I find you have all I need with delivery

    Burncoose Customer. -

    Keep up the good work - even though it is hard with all the safe guarding because of Covid 19 - gardens around the country look better because of this website!

    Burncoose Customer -

    I do, mainly for business reasons not personal. Your YouTube Channel videos are great.

    Burncoose Customer -

    Your delivery charges are comparatively high, but when we receive the beautifully packaged box, we know the true cost. You might like to mention the care you take when packaging your plants for delivery

    Burncoose Customer -

    Thanks so much for keeping your business going during lock down. We really appreciate it

    Burncoose Customer. -

    So thrilled with my magnolia tree called Betty after my mum who passed away 2 years ago Thankyou so much xx

    Burncoose Customer -

    When I 'phoned with a query on the ordering form I received friendly and helpful advice.

    Burncoose Customer. -

    Not really a problem, but when plants are available or not available at present, perhaps a way of sorting these e.g. Available at the top. I do like the reminder system though to notify when the plant is in stock again and the date of estimated arrival.

    Burncoose Customer. -

    The wealth of information about each plant is fascinating. By far the most in depth compared to other sites. The "Tips & Advice" & "Other Suggestions" are great, as are some unique information "Good to Know" e.g. on the Berberis Darwinii. It would make a brilliant project / job for somebody interested to push all your information out to the public with an interest in horticulture, you have a great collection of knowledge.

    Burncoose Customer -

    Plant information very full and useful

    Burncoose Customer. -

    Thank you for all your encouragement and help today. I’m so relieved and happy to have the order go through. Thank you so much.

    Burncoose Customer -

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