Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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The plants arrived safely in great shape. Many thanks

Peter Shotter -

Well i'd like to know if anyone else could delivery a Magnolia that arrived in that condition fresh out the box in less then 24hrs after left the nursery. Not even a crease in a leaf. I was gobsmacked to be honest!

Simon -

Burncoose Geranium vs other retailer. Burncoose plant fully established root ball filling entire pot, stalked, watered and wrapped. Other retailer clearly 9cm tiny seedlings, recently potted up, dry compost. I wish I’d not been mean and bought the other 30 from you. I’ll be back soon.

Simon -

This was my first order from Burncoose and I wanted to let you know how impressed I am with your customer service. I will order from you again

Joy Adams -

Many thanks and much appreciation to all the team involved in the care of my beautiful ‘Percy Wiseman’ and the great care that has been given to the packing.

Mary Middleton -

Just saw your stand at Chelsea! Well done, it's gorgeous! I was thrilled to one of my suppliers at such a prestigious show, Do i have good taste or what? haha Great Stuff

Julie-Ann -

Delighted with my purchase and i just want to thank all involved in getting my order sent to me. Such a pleasure to get lovely plants from anyone and i havent been disappointed yet.

Liz Weedon -

My Tetrapanax Rex arrived on the date stated, extremely well packed and in perfect condition. Delivery company also faultkess.

Pete Stelfox -

I find your site not only good for making purchases but for general information about plants. Because of that when using it just for information I’m often then encouraged to make more purchases.

Burncoose Customer -

You usually have excellent plants, quick service and helpful staff

Burncoose Customer -

The video links are very useful - perhaps expand those.

Burncoose Customer -

although I occasionally use other firm (hayloft) for plants that you do not stock You are always my first choice as plants are always in great shape and really well packed , so they arrive quickly and in top condition

Burncoose Customer -

Good clear information given on website, such as flowering time, height and spread, which isn't always the case on other websites.

Burncoose Customer -

I bought a Camellia from you a while ago and was very unhappy with the plant supplied. However I was tremendously impressed with your customer service and the manner in which you resolved my concern. I thought you might like to know that this is my main reason for ordering what is a fairly expensive plant from you on this occasion. I know from that experience that I can trust your service implicitly. So thank you for that.

Burncoose Customer. -

Good choice and good plants when they arrive

Burncoose Customer -