Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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My previous experience of ordering from your website was excellent - that's why I came back.

Burncoose Customer -

I thought it was a brilliant....super brilliant website. I could have shopped for ever, and forwarded my order to a friend to inspire her. Very good photos and helpful notes. It wouod be good to sign up for seasonal tips and even though I hate auto e mails, it would be an excellent reference if your monthly advice tipped into my inbox and I'm sure it would extract further orders!! Can't wait to see my plants

Burncoose Customer -

Quick efficient ordering. Site clear and easy to use

Burncoose Customer -

Web site was very good and I had excellent additional help from Steve when I telephoned about delivery. all around excellent service Thank you

Burncoose Customer -

none all was very easy - i am not very god at navigating myself on web sites but yours was brilliant!

Burncoose Customer -

Excellent description of camellias, and hardiness etc. And superb selection to choose from - which makes it difficult to choose!

Burncoose Customer -

The service on the telephone has been exemplary, particularly by Stephen Dance

Burncoose Customer -

Thank you for the clear instructions in plain but natural English.It was as close as you can get to talking to a real person.

Burncoose Customer -

Your staff on the phone are very helpful

Burncoose Customer -

you seem to have an excellent balance of classical plant choices for example you were the only site from5 to have all the RHS plants listed in their latest combination planting book

Burncoose Customer -

Really enjoyed working through your website, very tempting to buy everything!

Burncoose Customer -

Your website was a joy to use and also all the interesting information it contained was useful in deciding which plants I wanted. I use at least 3 other websites for ordering plants so I am not new to gardening websites.

Burncoose Customer -

No problems at all. Your website is refreshingly clear and easy to navigate. This is my first purchase of plants from the web and the information pertaining to both the item itself and how to complete the transaction couldn't have been more helpful. Many thanks indeed- Catherine

Burncoose Customer -

Many thanks for having a great selection, easy method of purchase and the chance to win gift tokens. What more could any customer want? All the best- Catherine

Burncoose Customer -

Wonderful choice of plants, including lots of New Zealand plants

Burncoose Customer -