Need to delay delivery, very helpful phone call to the nursery
Burncoose Customer -
I phoned your No. and was traeted most helpfully. The order is progressing. I think it was Steve. Top marks
Burncoose Customer -
Would not accept my order because my email address was already registered. Said it would send me a password but didn't. Eventually placed order by phone.
Burncoose Customer -
I found the answers to my e-mails as to what I could order for a small garden very helpful. Hence my order. Thank you Patricia
Burncoose Customer -
I just like the variety of plantrs you stock
Burncoose Customer -
Always easy to contact you by phone. Everyone helpful.
Burncoose Customer. -
Had trouble filling in order form cos of email address, but that could have been me!! but contacted you and you were very helpful and resolved situation while I was on the phone. ps I dont want a catalogue thanks
Burncoose Customer -
Excellent catalogue and website matched by first class customer service.
Burncoose Customer -
Looking forward to receiving my order - the last lot were very good
Burncoose Customer -
NONE BUT MAY I COMMENT: YOUR NEW WEBSITE IS A GREAT IMPROVEMENT ON PREVIOUS
Burncoose Customer. -
Always pleased with the packing.
Burncoose Customer -
Really pleased with the plants that were delivered today(wed) I only ordered them on Sunday. Thanks.
Burncoose Customer -
Having three large free text fields for gift message, instructions to your packing department and instructions to the delivery driver is outstanding. I use a wide variety of websites for shopping and I've never seen this excellent feature anywhere else.
Burncoose Customer -
No it's fine and is backed up by a good telephone service.
Burncoose Customer. -
I was amazed how quickly my order was delivered and the excellent way the plants were packed.
Burncoose Customer -
Thank goodness you offer PayPal as a form of payment-so much simpler and secure.
Burncoose Customer. -
Very excited. Your plant selection is extremely good.
Burncoose Customer -
Excellent website!
Burncoose Customer. -
Excellent range of plants
Burncoose Customer. -
We had a recent visit to your nursery near Redruth, and found your staff extremely helpful.
Burncoose Customer -
Thus far, I'm perfectly satisfied ... and like the fact that I've had an easy opportunity/facility to give a customer's initial view of experience on your (and competitor's) website.
Burncoose Customer. -
I so appreciate a web site that does what it says on the tin! I also appreciate the help given if a problem is encountered even a while after receiving your plants.
Burncoose Customer -
One of the clearest sites for ordering plants, maybe even the clearest.
Burncoose Customer -
delighted I found the plants I ordered from you and looking forward to receiving them. Overall a very pleasant experience.
Burncoose Customer -
all is easy to find clear descriptions of plants
Burncoose Customer. -
Excellent range including some harder to find plants. Hence use.
Burncoose Customer -
No...information is already comprehensive.
Burncoose Customer -
Some good tips sent with the e-mails, which is helpful.
Burncoose Customer -
We placed our our order and the information said we would received the shrubs at he end of November which was ok. The shrubs actually a dived 6 days after placing the order. We are very pleased so a BIG thank you to all concerned
Burncoose Customer. -
I have always found that quality and range of your plants impressive.
Burncoose Customer -