Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

Today I went out to buy some new pots for my plants and could hardly believe that my order was waiting for me on the doorstop barely 24 hours later. As I live in Norfolk that really is prompt delivery. Things just got better when I unpacked them to find that I had three beautiful plants in flower. I felt that I had to let you know what a very satisfied customer I am.

Celia Cheshire -

I have just received my delivery from you and I am absolutely ecstatic with my plants, the condition, the packing and the friendly deliveryman.

Betty Smith -

The lilac arrived today. A healthy shrub and I was very impressed with the very careful packaging. Many thanks.

Anne Deagle -

Just to let know that our order arrived today and we are so pleased with the plants, they were well packaged and arrived in very good condition considering how far they had to come, so thank you very much.

Val Byrom -

Pleased to confirm delphiniums arrived in perfect order, let’s hope I can make a success of them in our Scottish weather.

Allan Pratt -

I want you to know that I am particularly pleased with the plumbago plant that you sent to me. It arrived in excellent condition and I think very good value for money.

Louis J Scott -

Hi, what service! You are to be congratulated on your customer service. The quality of the replacements is really good and thank you for sending 2 plants.

Ian Robinson -

I would like to congratulate you on the quality of the plants and I was most impressed with the manner in which they were packed. This is my first order with Burncoose, but it will definitely not be my last.

Phil Seal -

Thank you so much – my plants arrived safely today. They are much more mature than I expected and look so healthy. I can’t wait to get them planted. Again thank you so much – they were well worth the wait to have such super specimens.

Mrs Beaufort Gardens, Swansea -

My Plants arrived safely this morning, beautifully packed, thank you.

Ruth Facey -

Just wanted to mention that I was delighted by the way the plants were packed and they have arrived in perfect condition.

Stuart Tait -

I would like to thank you for our apple trees. We planted them yesterday, they arrived in excellent condition and we think they are very good value, with good service. This is our second order from you all first rate. Thank you so much.

Anne Salisbury -

Very many thanks for the delivery of my shrub, it arrived the day after it was posted beautifully packed. It is doing very well.

Marie Wright -

I just wanted to say thank you for all the plants you and your team sent our garden. They all arrived in such good condition and we could see how much care was taken to pack them all so well. I wish more people could take such care of the goods they send out.

Sushma Windsor -

Plants received as ordered, perfectly packed, all in good order – much obliged.

Robert Bell -

Visit the Caerhays Castle website
Order the 2024 Burncoose Catalogue
Payment methods accepted
watch us on you tube
Visit Burncoose House - Holiday Accommodation