Customer Quotes

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None - staff very helpful and kind.

Burncoose Customer. -

Very helpful staff and took some time to advise me that was much appreciated . Every interaction was professional and helpful .

Burncoose Customer -

Telephone help a few days ago...Thank you.

Burncoose Customer. -

I'm very happy with the quality of the plants that I have ordered

Burncoose Customer -

This is a very clear and altogether excellent website.. I had a slight problem about password because I had poreviously ordered by phone

Burncoose Customer -

I love dealing with Burncoose. They are both helpful and efficient, the website is clear and the product good.

Burncoose Customer -

No website easy to navigate and very informative

Burncoose Customer -

Think you are a great company and have been buying from you for 25 years at least.

Burncoose Customer -

Need mobile friendly site

Burncoose Customer. -

The information that I received about caring for the plants which I had recently purchased was very helpful

Burncoose Customer -

The enquiry for the plant was made many months ago and we were very pleased to receive the email advising available now.

Burncoose Customer. -

I have already introduced several happy new customers to you. By the way, your catalogue is the best - please continue with it.

Burncoose Customer -

Superb nursery, always try and visit when visiting my family who live between Truro and Falmouth.

Burncoose Customer -

Fantastic service and excellent quality plants

Burncoose Customer -

Only second time I have used the site. I was so happy with the first order.

Burncoose Customer -

Good customer service

Burncoose Customer. -

I do tend to phone thru my order as sometimes I need your advice or further info but have always found your staff most helpful.

Burncoose Customer -

email facility to inform me when plants were in stock was very helpful

Burncoose Customer -

Having already received a previous order from Burncoose, I was very impressed with the excellent order and packaging on arrival. The plants were well established and in very good condition. Customer Service also good.

Burncoose Customer -

the wonderful lady at the end of the telephone was superb

Burncoose Customer -

very good service

Burncoose Customer. -

none this time , previous order had one item unavailable and I was impressed by how this was handled so efficiently .

Burncoose Customer -

You provide full info about the plants and I can't imagine the site could be improved

Burncoose Customer -

A previous order was made using phone and the lady I spoke to was very pleasant and helpful

Burncoose Customer -

I usually research with the catalogue first and then sometimes check the website. Please retain the catalogue!

Burncoose Customer. -

I am very pleased with the healthy plant and the prompt delivery.

Burncoose Customer -

Excellent site

Burncoose Customer. -

Excellent customer service from Lynsey!

Burncoose Customer -

Do keep your paper catalogue - I always read it, enjoy it & pass it on, even if I buy on-line.

Burncoose Customer. -

I have been impressed with the ease of ordering and the opportunity provided on your website for pre-ordering plants. I shall certainly be shopping with you again!!

Burncoose Customer -

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Visit the Caerhays Castle website
Order the 2022 Burncoose Catalogue
Payment methods accepted
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Visit Burncoose House - Holiday Accommodation
Burncoose Nurseries: Gwennap, Redruth, Cornwall TR16 6BJ
Telephone: +44 (0) 1209 860316 Email: info@burncoose.co.uk
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