Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 08.30 - 16.30 & Sun 10:00 - 16:00
Pop up café: Open Daily (weather permitting) 10:00 - 15:00 & Sunday 11:00 - 15:00

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • I have used dozens of websites to but trees and shrubs. Yours is without doubt the best and easiest toNavigate. Congrats.

    Burncoose Customer. -

    I have ordered plants from several online nurseries with very mixed results. I found both your service, packing and plant quality to be very high, you compare most favourably with the other suppliers. Thank you for your first rate service.

    Burncoose Customer -

    No problems. I would have liked to see a section on shade tolerant plants. I made a preliminary selection and then rang to check if I had made sensible choices. The phone advice I received was both re-assuring and practical - thank you. I used your website because it carries a wide range of the type of plants I was interested in and gave lots of info about frost tolerance, soil suitability, final size etc

    Burncoose Customer. -

    Very clear website. good plant finders accurate descriptions.

    Burncoose Customer -

    In my opinion it is not broken, so I would not try and fix it !! It is very very easy to navigate to make as a DIY gardener as I am (professional choices with the wealth of information you supply)

    Burncoose Customer. -

    I think your Web Site is un-beatable for pictures help and advice. I wish we lived nearer so could visit more than once a year. Well Done

    Burncoose Customer -

    very helpful response to tel call and ease of use of the web site...thanks

    Burncoose Customer -

    Excellent catalogue with good pics, much better than looking on a computer!! Thanks

    Burncoose Customer. -

    I rang to check that payment had gone through and spoke to Geraldine who was very helpful

    Burncoose Customer -

    Your people are VERY helpful and friendly! :-)Excellent + honest service. Thanks.

    Burncoose Customer -

    I am an independent jobbing gardener. If any of my clients are looking for a source of quality plants, I inform them of your business.

    Burncoose Customer. -

    None. Delighted with service. Plants travelled to N Ireland in the worse weather conditions and they were perfect.

    Burncoose Customer -

    This was my first order with your company, and I was most impressed, particularly at the speed with which it was delivered. Thank you!

    Burncoose Customer. -

    very pleased withplants in my first order with you before xmas

    Burncoose Customer -

    I find the website very helpful and comprehensive.

    Burncoose Customer. -

    Too much choice!! :-) Well laid out pages made selection as easy as poss

    Burncoose Customer -

    EXCELLENT IMAGES, VERY HELPFUL NOTES ON TEMPERATURE AND CONDITIONS NEEDED.LOVELY TO FIND A LOCAL NURSEY SO EASILT VIA GOOGLE.

    Burncoose Customer. -

    This is my second order, excellent range of plants and condition of plants on delivery

    Burncoose Customer -

    The web site is good for buying things you know you want. The catalogue is much better at whetting your appetitie for things you don't know you want

    Burncoose Customer. -

    I was surprised and pleased to find that I was able to pay for my order by cheque instead of using a credit card. There are not many online gardening sites that offer this facility.

    Burncoose Customer. -

    I am very impressed by the range of plants that you have. I found the advice on growing rhododendrons very helpful too.

    Burncoose Customer. -

    I already have recommended you, and given several people your website address

    Burncoose Customer. -

    I was very happy with the last order I received from you and a minor difficulty with it was efficiently dealt with at once

    Burncoose Customer. -

    It is the first time I have ordered plants from a website and I found it wonderfully easy.

    Burncoose Customer. -

    Great site, easy to navigate although I found the font size in the sidebars a little small, easily remedied though with the CTRL and + button.

    Burncoose Customer. -

    Fabulous service, hope the plants are just as good! Thank you very much.

    Burncoose Customer. -

    I thought it was a very efficient web site. The alphabetical list backs up the search and category sections well. I thought the detailed info about soil types required very useful too.

    Burncoose Customer -

    A comprehensive catalogue which enabled me to order all the plants I needed from a single source.

    Burncoose Customer. -

    The staff at your nursery are always extremely helpful, courteous & friendly. I telephoned the nursery to explain the difficulty I was having with the new website & was given immediate assistance. Thank you.

    Burncoose Customer -

    This is an excellent website - it even enables you to find plants where the botanical name has changed. It also contains plants for [relatively] frost free locations, which are virtually impossible to find elsewhere

    Burncoose Customer -

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • arrow_drop_up