Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

Sally look kindly designed a front and did border for me as I'm a complete novice!

Burncoose Customer -

Couldn't sign in, couldn't get to collect only option. However telephone customer service was excellent.

Burncoose Customer -

Just to say many thanks for sending my plants so quickly and how absolutely delighted I am with them- the quality and condition is outstanding. I will definitely be placing more orders with you in the future.

Susan Wood -

Just emailing to say a big thank you for the professional service you have given me over my new purchase- Plumbago auriculata. The service was outstanding from placing my order to delivery of my plant.

Paul Llewellyn -

The Eleagnus is really beautiful, bushy and healthy- perfect to fill the gap and brighten the garden in winter

Jenifer -

I wanted to say thank you very much for the delivery, really impressed with the packing, this is my first order with Burncoose but I don't think it will be the last. thanks again

Mrs P Anderson -

(a) Wanted to change order immediately after paying (readily resolved by Steve Dance); (b) Needed to change addressee to 3 separate addressees (original order willingly cancelled, and refunded, to facilitate placing of 3 separate orders)

Burncoose Customer -

Cannot be sure of receiving feedback from recipients, and therefore have to decline opportunity to complete another survey. Thank you to Steve Dance for all his help, by email and over the phone, in placing this order.

Burncoose Customer. -

Your staff at the Chelsea Flower Show were most helpful (and at the nursery) trying to identify a specific magnolia for my son. Thank you

Burncoose Customer -

Just thank you. No one else was able to supply the item ordered

Burncoose Customer. -

Looking forward to receiving my order. Your plants look excellent.

Burncoose Customer -

Delighted to see you will deliver to Caithness albeit at a £10 surcharge.

Burncoose Customer. -

None excllent service

Burncoose Customer. -

Website is easy to navigate, performs well and is quick. Information is well laid out and informative.

Burncoose Customer -

I have ordered from you before, always happy with the quality of plants and good packing.

Burncoose Customer -