Due to very high order volumes, there is an order limiting system in place at present. Please be aware that courier deliveries can be delayed, due to high volumes.
Customer Quotes
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52
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Used to live in Helston and always used garden centre. As did my parents."

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None - staff very helpful and kind."

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Very helpful staff and took some time to advise me that was much appreciated . Every interaction was professional and helpful ."

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Telephone help a few days ago...Thank you. "

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I'm very happy with the quality of the plants that I have ordered"

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This is a very clear and altogether excellent website.. I had a slight problem about password because I had poreviously ordered by phone"

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I love dealing with Burncoose. They are both helpful and efficient, the website is clear and the product good."

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No website easy to navigate and very informative "

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Think you are a great company and have been buying from you for 25 years at least."

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Need mobile friendly site"

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The information that I received about caring for the plants which I had recently purchased was very helpful "

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The enquiry for the plant was made many months ago and we were very pleased to receive the email advising available now. "

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I have already introduced several happy new customers to you. By the way, your catalogue is the best - please continue with it."

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Superb nursery, always try and visit when visiting my family who live between Truro and Falmouth."

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Fantastic service and excellent quality plants"

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Only second time I have used the site. I was so happy with the first order. "

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Good customer service"

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I do tend to phone thru my order as sometimes I need your advice or further info but have always found your staff most helpful."

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email facility to inform me when plants were in stock was very helpful"

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Having already received a previous order from Burncoose, I was very impressed with the excellent order and packaging on arrival. The plants were well established and in very good condition. Customer Service also good."

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the wonderful lady at the end of the telephone was superb"

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very good service"

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none this time , previous order had one item unavailable and I was impressed by how this was handled so efficiently . "

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You provide full info about the plants and I can't imagine the site could be improved"

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A previous order was made using phone and the lady I spoke to was very pleasant and helpful"

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I usually research with the catalogue first and then sometimes check the website.
Please retain the catalogue!"

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I am very pleased with the healthy plant and the prompt delivery."

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Excellent site"

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Excellent customer service from Lynsey!"

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Do keep your paper catalogue - I always read it, enjoy it & pass it on, even if I buy on-line. "

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