Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

I ordered a Hoya plant from you late Saturday evening and it arrived today Thursday. I want to let you know how pleased I am. The plant looks very healthy and is well developed. But more than that your packaging was very impressive and I am sure helped the plant to survive the journey in good condition. Many thanks.

Peter Everett -

I received the Buddleja ‘Sungold’ yesterday in excellent condition, a very well shaped and healthy plant. Thank you very much.

Mary Hale -

Received my second order of plants from you today. Yet again very quick delivery and healthy well packed plants. Looking forward to putting in my next order.

Angela Ravenscroft -

Just a line to let you know that my order has arrived safely – ahead of schedule at that! Well done to all concerned. Absolutely delighted with the plants that arrived in particular the Hoya’s…..Really fine plants thank you very much, and not as much as a bent leaf in transit.

Carol Hopper -

Just a note to say thanks for the delivery of my order, the plants were packaged brilliantly and arrived in perfect condition as usual, but much to the surprise of the delivery driver that plants could be transported via a courier so successfully! The plants themselves look healthy too. I look forward to seeing my new flower bed flourishing.

Helen Ford, Devon -

Received my order on Friday. Well impressed with the service and especially with the packaging, no plastic used apart from plastic netting! Thank you.

Linda Burley -

Thanks for the delivery of excellent plants. I look forward to placing further orders.

Dominic Byrne -

Many thanks for my order. I am delighted and extremely satisfied with the quality of the plants and your service. This was my first order and I am sure will not be my last.

Diane Everton -

Just a quick note to let you know the plants arrived this morning as you stated. Box was well packed, no damage apparent. Plants watered, looking to get them into the garden this weekend. Excellent service.

Martin Oliver -

please don't stop the paper catalogue as suf=ggested in the editorial. The website is great for ordering specific plants once identified but I use the catalogue to get ideas of combinations which would be far more difficult and timeconsuming without a catalgue

Burncoose Customer. -

Tried to login but had trouble but rang your phone number with basket number and every thing was dealt with very efficiently

Burncoose Customer -

Found the advice given on the telephone most helpful and kind.

Burncoose Customer -

none. excellent service. I look forward to them arriving

Burncoose Customer. -

Plants were delivered this morning (Thurs. 26 Jan.) beautifully packed and looking in superb condition. And an extra Helleborus niger marked 'free' on your delivery slip. THANK YOU VERY MUCH. We'd have no hesitation in contacting you again and would also to recommend you to anyone we know. With gratitude, Carolyn Sheasby

Carolyn Sheasby -

Only great service and help from steve

Burncoose Customer -

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