Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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This is just to say that the plants I ordered all arrived in perfect condition and I was very impressed by the prompt and efficient way my small list of requested items had been dealt with. The packaging was most successful and ensured the safe delivery of the complete consignment. My best thanks.
E Aiken, Northern Ireland February 2010 - 23 Jul 2010

Thank you for my plants which arrived safely, beautifully packed. Can’t wait to plant them. Your service is brilliant. Many thanks again.
Jill Mullan February 2010 - 23 Jul 2010

Just to let you know that my plants arrived safely. I am very please with the sturdy healthy Phormiums, thank you very much. Kind regards.
Ann Wen January 2010 - 23 Jul 2010

Have just received my first order which has arrived only three days after ordering. The plants are in excellent condition; the packaging obviously saved them from the vagaries of the Royal Mail……… I just felt that congratulations were in order: I believe in giving praise where it is due and it certainly was here. I look forward to ordering from you again.
Chris Weeks December 2009 - 23 Jul 2010

I just thought I would write and say thank you. My trees have arrived safely and I was very impressed with the quality of packing – the crab apples were still firmly attached to the Red Sentinel – impressive! All planted and keeping my fingers crossed that they all survive! Many thanks.
Susan Perkes, Isle of Wight December 2009 - 23 Jul 2010

Just to say thank you for the safe delivery of the Schizolstylis plants which I received yesterday. I have now taken them out of the packaging and can genuinely say that I have nine healthy plants which I’m looking forward to seeing in full bloom in the autumn next year. Thank you for your excellent service. I have a feeling I shall be ordering more plants in the future!
Pam Schleich, Lawline December 2009 - 23 Jul 2010

Just to say the parcel arrived safely as promised by the excellent ‘packing lady’. Thank you.
Mark Powell November 2009 - 23 Jul 2010

Thank you very much for delivery my Clethra Arborea in such perfect condition. It was beautifully packed. Please particularly thank Geraldine for her patient assistance in helping me obtain this rather rare plant – it wasn’t available when I first ordered it, but she kept it in mind and let me know once it was. Thank you for such excellent service.
Susan Roberts, Oxfordshire November 2009 - 23 Jul 2010

Received the Sophora yesterday morning, super shrub and great packaging, thanks.
Bryan Buckingham, Kent November 2009 - 23 Jul 2010

Just wanted to say thank you for my order – good service, speedily delivered, well packaged and they are sturdy little plants. Excellent.
Donna Kennedy October 2009 - 23 Jul 2010

Just to say thanks so much for including the Magnolia with my order. All three plants arrived safely today and look in brilliant condition. What really good service. Many thanks.
Pamela Russell October 2009 - 23 Jul 2010

Once again I am so pleased to receive my order from Burncoose Nurseries in perfect condition being so well packed. I wish to express my thanks to everyone for this valued service. Many thanks.
G Patrick, Lincoln September 2009 - 23 Jul 2010

This is the first time I have bought anything from your nursery. Altogether my introduction to Burncoose on line ordering has been very positive! Thank you for your excellent communication and your helpful and efficient service. Regards.
Melissa Laird September 2009 - 23 Jul 2010

Plants arrived today in fine condition. Many thanks especially for the expeditious despatch and careful packing.
E Sadler, West Sussex September 2009 - 23 Jul 2010

Thank you for the two Schizostylis plants which arrived safely this morning. As always, perfectly packed. I was glad to have the opportunity to speak to Stephen and have his guidance on suitable varieties – one advantage of being an “old” customer – I should say and “ancient” one. Best wishes.
Richard Foden, London August 2009 - 23 Jul 2010

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