A Gold Medal at Chelsea!!

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

Thanks,delivery earlier than anticipated……no problems

Burncoose Customer. -

Simply maintain the very high standards that I associate with Burncoose..

Burncoose Customer. -

Excellent as always

Burncoose Customer. -

Everything went smoothly, and could not be improved more. In my opinion. Quite satisfied.

Burncoose Customer. -

I've always used you as I find your plants to be excellent quality and like the plant information on the website.

Burncoose Customer. -

My three shrubs were so well packed and arrived in absolutely perfect condition. I can't think of any way you could improve on that!!!

Burncoose Customer -

Your packaging for shipment has always been very good and you use a courier that seems more able to understand where rural addresses are and the best times to deliver to an office.

Burncoose Customer. -

I deal with several companies,with yourselves being almost at the top of the pile.So just maintain what you are doing delivery wise and you will remain there.

Burncoose Customer -

Excellent first-order experience - will be making many more in the future - Thank you! :-)

Burncoose Customer. -

I live in New Zealand and this is the second time that I have ordered NZ native plants to be delivered to friends in the UK as Christmas presents. It's been so easy to do this online and your service has been excellent. I just hope that the plants thrive in the UK as they do in Wellington!! Thanks you

Burncoose Customer -

Love your plants -so beautiful

Burncoose Customer. -

Cannot think how you can improve service. Excellent already.

Burncoose Customer. -

Very efficient service .. WD

Burncoose Customer. -

My tree arrived split and bent in transit and will probably die. I was very shocked, and emailed the nursery straight away. I received a very prompt response with a promise to send out a replacement tree free of charge, and that the dispatch team would raise the condition of my tree with the delivery company. I was pleased with this response and reassured me that this was an unusual occurence for the nursery.

Burncoose Customer -

Delivery charges a little expensive compared to others, but well worth it. First class each time I have ordered from you.

Burncoose Customer -

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