Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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I appreciate when you indicate that a plant is suitable for shade or for a small garden.
Burncoose Customer. - 05 May 2020

It took a while, because of the Covid-19 situation, but this was clearly explained, my basket was saved, so it wasn’t really too much of a problem. You handled it well.
Burncoose Customer. - 05 May 2020

Things always arrive very quickly and beautifully packed
Burncoose Customer - 05 May 2020

You are doing a marvellous job and the plants are in v good shape when they arrive. Really like the huge range you stock and the info on each plant page.
Burncoose Customer - 05 May 2020

I found your website to be extremely good. And it appears that you have processed my order really quickly in spite of current situation
Burncoose Customer - 04 May 2020

The website is a joy to use. Plants illustrated well and lots of information.
Burncoose Customer - 04 May 2020

No problems at all, I especially liked the planting and cultivation advice
Burncoose Customer - 04 May 2020

I have leays been delighted with my purchases. Dispite beening so much further north the plants I have bought have always proved to be hardy and are growing well
Burncoose Customer - 02 May 2020

I found the website very professional
Burncoose Customer. - 02 May 2020

Thanks for all your hard work during these difficult times.
Burncoose Customer. - 02 May 2020

Your staff lady on the phone was so nice and helpful. Very refreshing to deal with!
Burncoose Customer - 01 May 2020

Please don’t collapse like so many of the great English nursery institutions have done since the 1960s. Serious gardens need something better than ‘garden centres’.
Burncoose Customer. - 30 Apr 2020

Site as quick and easy to use. Last order arrived quickly (during these difficult times) and in excellent condition
Burncoose Customer - 29 Apr 2020

I ordered my plants by phone & spoke to Christine, who was an absolute delight, polite, and exceedingly helpful. I do find, sadly, that people are sometimes very quick to criticise and very slow to praise and just thought i would attempt to redress the balance.
Burncoose Customer - 29 Apr 2020

You are doing a great job in most difficult circumstances.
Burncoose Customer. - 29 Apr 2020

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