Due to very high order volumes, there is an order limiting system in place at present. At present orders are taking a week to process. Please be aware that courier deliveries can be delayed, due to high volumes.
Customer Quotes
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"
I was glad to be able to order from you - many nurseries seem to be not shipping orders at all."
Burncoose Customer - 25 Apr 2020"
No, I found it very helpful
and easy to use, although I have only looked in the ferns section."
Burncoose Customer. - 25 Apr 2020"
Absolutely love the quality of the plants I received! Beautiful and vigorous -placed a second order already "
Burncoose Customer - 25 Apr 2020"
Excellent service as always, plants arrived, beautiful specimens. Very pleased. Quality first class. "
Burncoose Customer - 25 Apr 2020"
No. I am glad to give you some business in these challenging times, though I would have liked even more to re-visit your fantastic nursery where I found so many good plants last year. They are all doing well in my new garden."
Burncoose Customer. - 25 Apr 2020"
I have used you several times as I find you have all I need with delivery "
Burncoose Customer. - 25 Apr 2020"
Keep up the good work - even though it is hard with all the safe guarding because of Covid 19 - gardens around the country look better because of this website!"
Burncoose Customer - 24 Apr 2020"
I do, mainly for business reasons not personal. Your YouTube Channel videos are great. "
Burncoose Customer - 24 Apr 2020"
Your delivery charges are comparatively high, but when we receive the beautifully packaged box, we know the true cost. You might like to mention the care you take when packaging your plants for delivery"
Burncoose Customer - 24 Apr 2020"
Thanks so much for keeping your business going during lock down. We really appreciate it"
Burncoose Customer. - 24 Apr 2020"
So thrilled with my magnolia tree called Betty after my mum who passed away 2 years ago Thankyou so much xx"
Burncoose Customer - 24 Apr 2020"
When I 'phoned with a query on the ordering form I received friendly and helpful advice."
Burncoose Customer. - 24 Apr 2020"
Not really a problem, but when plants are available or not available at present, perhaps a way of sorting these e.g. Available at the top. I do like the reminder system though to notify when the plant is in stock again and the date of estimated arrival."
Burncoose Customer. - 24 Apr 2020"
The wealth of information about each plant is fascinating. By far the most in depth compared to other sites. The "Tips & Advice" & "Other Suggestions" are great, as are some unique information "Good to Know" e.g. on the Berberis Darwinii. It would make a brilliant project / job for somebody interested to push all your information out to the public with an interest in horticulture, you have a great collection of knowledge. "
Burncoose Customer - 24 Apr 2020"
Plant information very full and useful"
Burncoose Customer. - 23 Apr 2020"
Thank you for all your encouragement and help today. I’m so relieved and happy to have the order go through. Thank you so much. "
Burncoose Customer - 23 Apr 2020"
Thanks for keeping going during these strange times, lovely to be able to keep growing things."
Burncoose Customer. - 22 Apr 2020"
I was worried I wouldn't be able to get my order accepted because of Covid19. However, my basket was saved as you promised, and by getting up early I was able to send it off and get it processed the next day. Thank you. "
Burncoose Customer. - 22 Apr 2020"
I have always been very pleased both with the service and plants that I've received from Burncoose, so naturally make Burncoose my first port of call when looking for a specific shrub or tree"
Burncoose Customer - 21 Apr 2020"
Continue with the printed catalogue as it’s a pure joy receiving in winter months. Fantastic nursery."
Burncoose Customer - 21 Apr 2020"
No improvement necessary; you are doing an excellent job in these very difficult times"
Burncoose Customer - 21 Apr 2020"
No - an extremely informative and helpful website already."
Burncoose Customer. - 20 Apr 2020"
You took my order when other sites failed, thank you."
Burncoose Customer. - 20 Apr 2020"
Great website ! Love the care guides "
Burncoose Customer - 19 Apr 2020"
The quality of your plants and delivery is superb, and as a result I would reccomend you to anybody. Thank you. My garden looks fantastic thanks to you!"
Burncoose Customer - 19 Apr 2020"
Great website, particularly like the notify when available which we have used on several occasions, "
Burncoose Customer - 18 Apr 2020"
We have always received beautiful plants, well packed. "
Burncoose Customer - 18 Apr 2020"
Have already received my order of ornamental grasses and am very pleased with them and the service you give. Thanks"
Burncoose Customer - 18 Apr 2020"
No improvement possible. We are more than impressed with the packaging, plastic bags around the pots and the support sticks. Brilliant."
Burncoose Customer - 18 Apr 2020"
I have used your mail order on a few occasions in the past and always have been impressed by the plant quality and the good packaging."
Burncoose Customer - 17 Apr 2020
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