Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 9.00 - 16.30 & Sun 10:00 - 16:00
Pop up café: Re-opens Saturday 1st March

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • None, I found it easy to use and navigate around and found the additional information on plants very helpful.

    Burncoose Customer -

    I particularly like the quality of your plants - which is why I have returned to do another order - but also the fact I can pay by paypal (so easy) and that you include a feature allowing me to do an order but to tell you if I am going to be away and unable to accept a delivery during certain dates which is really helpful. Please don't send me a catalogue by post, I buy via the web and am happy to do it that way not least as a way of saving paper (and your postage costs).

    Burncoose Customer -

    none..and received useful advice which is not always forthcoming from other suppliers.

    Burncoose Customer -

    Just a thankyou for all your hard work to deliver something beautiful to my door

    Burncoose Customer -

    Have always been pleased with my deliveries -very well packed and always in great condition. Great quality plants - loved my first visit to your site - hope to return next year.

    Burncoose Customer -

    your website is one of the best, with a fantastic range of plants. I still haven't got through browsing them all.

    Burncoose Customer -

    it would not let me place my order and I had to phone- query the problem- then placed the order over the phone with the help of a very nice gentleman.

    Burncoose Customer -

    You have some interesting plants!

    Burncoose Customer -

    Yet again my plants were delivered to 2 elms gardens, instead of 2 'the elms', elms gardens. As it was so large and heavy, I struggled to get them here and they were up the side of this other house for four days before I found them and then only because I thought they should have been here not because I was informed.

    Burncoose Customer -

    We received our previous order yesterday. We were very pleased with it and the way it was delivered. Thank you.

    Burncoose Customer -

    Keep up the good work. I have had lots of plants from you and service is always excellent. Plants are cheaper and in better condition than I can get locally.

    Burncoose Customer -

    I like the friendly service. It sets you apart from some of the more corporate suppliers.

    Burncoose Customer -

    The packaging of eagerly-awaited plants is really well done - they are given great care and respect

    Burncoose Customer -

    I was specifically searching for the plant I ordered. Pleased to find it, I will now look around the website properly.

    Burncoose Customer. -

    excellent plants and excellent delivery. packed well.

    Burncoose Customer -

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