Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

Just a short note to thank you for the excellent service I have received from you over the last year. You have been of tremendous help in enabling me to establish a new garden from scratch. It will take a few years to mature but the structure is now in place and I look forward to watching it develop. If and when I need further planting I shall be in touch. I have passed your name on to friends of mine.

R E Truss, N. Yorks -

Many thanks for the safe delivery of my order. It arrived this morning beautifully packed and strong, healthy plants. I shall be planting them as soon as the rain stops!

Trisha Minns -

Just to confirm that the plants arrived in good condition spot on time. I was very impressed by your service – not for the first time!

Baroness Fookes -

Plants received, first class service. Thank you.

Genny Wheeler -

We were pleasantly surprised at the speed at which you packed and despatched our latest order. The plants arrived within 48 hours of the order being received, extremely well packed and in excellent condition. Thank you for your confirmation telephone call and for the friendly and efficient way in which you processed my order. I will definitely be reordering when I restock my new garden in the future.

Alan Grigg, Powys -

Thank you for sending my recent order including many Acers. I am very pleased with the plants.

Mrs Aston -

I was very impressed by the packaging and quality of plants. Thank you.

Rosemary A Gordon, Norfolk -

I just wanted to let you know that the consignment of shrubs you sent me arrived yesterday lunchtime in excellent condition. I was very impressed by the thorough and careful way you packed them.

Andrew Tinson -

Many thanks for my order which arrived safe and sound today. Fine plants and the packing as always exemplary. Most grateful.

Derek Adlam, Welbeck -

The above arrived safely. A sturdy specimen, perfectly packed. Thank you.

W M Wallace -

These excellent plants arrived in excellent condition. Thank You.

Maynard Case -

May I say that your service has been second to none and from my visit earlier this year to your nursery, your catalogue and your website. I will definitely be using Burncoose Nurseries for procurement of plants, due to your range being so extensive it gives me extensive options as I am developing my landscape business.

Oliver Allchurch -

This is to let you know that the Cotoneaster Exburiensis I ordered from you arrived as expected and in good order. It was very well packed – thank you.

Dr Brian V Smith -

Plants are excellent, arrived yesterday afternoon very well packed in recyclable shredded paper. Superb service, thank you.

Gareth Cockcroft -

I was worried about ordering a tree online but your packing is brilliant. The magnolia especially must have been so tricky to wrap but it arrived completely unscathed with not a leaf or twig broken. Well Done and Thank You so much. Both items are planted according to your website advice and they are looking good straight away.

Jacinta West -

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