Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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Thanks for the lovely plants and sending them in time for planting before I go away. Much appreciated.
Pauline Jones, London June 2010 - 23 Jul 2010

I would like to compliment and thank the packers of the Sorbus cashmeriana. They did an amazing job and it must have taken some time. Very much appreciated. Good luck for the rest of the RHS Flower shows. With many thanks.
Dora Beetesan June 2010 - 23 Jul 2010

I am just emailing to let you know that the 2 x Acacia Baileyana Purpurea have arrived successfully. They look gorgeous. Thank you.
Morag Wood June 2010 - 23 Jul 2010

My order arrived yesterday early evening and the plants are excellent. I am so delighted with the quality. My hearty thanks for your excellent service.
Christine Garry June 2010 - 23 Jul 2010

I just thought I would like to thank you very much for the plant that I received, I am thrilled. It was beautifully packed and well looked after. I would like to thank you for careful way that it was packed and that it will be as nice as I thought it would be. Grateful for your care.
Delia Fricker, Wilts May 2010 - 23 Jul 2010

Plants received this morning, beautifully packed and in perfect condition. Thank you. My best wishes.
Susan Custance May 2010 - 23 Jul 2010

I have just received my delivery of plants from you and would like to let you know how delighted I am with them. They are excellent quality plants and very well packed. Thank you. Kind regards
Shelagh Green May 2010 - 23 Jul 2010

I would like to pass on my congratulations to you and the packing team for a job well done. I have received my order and it was exactly as you said it would be in your brochure. The packing was absolutely first class. The trees were in superb condition and I am sure will look good in my garden.
Mrs P Fitzgerald April 2010 - 23 Jul 2010

Thank you for a most informative article on Camellias. I was very grateful for it, because last year I bought 3 and I love them, but I am getting a lot of brown heading, but the flowers underneath leaves which are protected are beautiful. I thought it was the wind but now I know its probably frost. Thanks for this very informative article.
Trudy Morgan April 2010 - 23 Jul 2010

My Camellias arrived safely this morning and the plants are really beautiful, better even than I had hoped for! They were also well packed. My thank to all concerned.
Mary Anderson March 2010 - 23 Jul 2010

My plants arrived safely and I am absolutely thrilled with them. The quality of the plants and the care with which they had been packed exceeds any other mail order nursery I have done business with. Please pass on my sincere thanks to all concerned. I look forward to ordering more plants in the near future. Kind regards.
Doreen Wilson March 2010 - 23 Jul 2010

Firstly I can tell you that your delivery to me on Friday arrived in perfect condition. I was not surprised. I do not believe that there are any better packers than you. You are superb! Thank you for the care and attention you give to me deliveries.
Lyndhurst, Cheshire March 2010 - 23 Jul 2010

Thank you for an excellent service. My order arrived today in perfect condition and beautifully wrapped. I will be ordering more plants on line in the very near future…I enjoyed an article in the telegraph wrapping paper too. Perfect.
Helen Starley March 2010 - 23 Jul 2010

I write re my recent order which was delivered safely last week. I must congratulate your packers on doing a marvellous job the best I HAVE EVER SEEN DONE. It took me half a day to unpack it. So thanks.
C D Hellewell, Southampton February 2010 - 23 Jul 2010

Thank you for the beautifully grown and skilfully packed plant which arrived safely on Friday evening. Friday had been a grim, frustrating day, but how my spirits soared when the box arrived – aren’t plants wonderful! Many thanks.
Margaret Williams February 2010 - 23 Jul 2010

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