By Letter...
E & G Wattam, August 2012 -
"I spoke to your office today to thank you for the plants we received on Friday, they were beautifully and carefully wrapped as always, so as to arrive in perfect condition. Your care and service are completely unsurpassable. "
My many visits to Cornwall were always conditional upon visiting Burncoose; a place where you could visit the nursery and garden from whicg I( took so much pleasure. Today I renewed my admiration of Burncoose, the friendliness, helpfulness and patience of the staff is to be commended.
Burncoose Customer -
EVERYTIME I HAVE ORDERED FROM YOU THE PLANTS HAVE ARRIVED IN VERY GOOD CONDITION AND A DECENT SIZE. THANK YOUY
Burncoose Customer -
Nice site. Great selection of plants.
Burncoose Customer -
Your plants arrive in the best packaging I have yet found with on-line ordering of plants.
Burncoose Customer -
none and good customer service after delivery
Burncoose Customer -
My Password was a bit of a problem. Sorted very quickly though.
Burncoose Customer -
Pleased to see you are using Paypal now. Will definitely reorder using this. Excellent service.
Burncoose Customer -
did phone order in the end , lovely lady took order, very helpful
Burncoose Customer -
Living in the Channel Islands it can be difficult to get unusual plants of a good quality and at a realistic price. Burncoose managed all three!
Burncoose Customer -
Wonderful selection of plants. Catalogue is really helpful when choosing. Easy to go to website when I have browsed catalogue.
Burncoose Customer -
The last three shrubs I purchased from you are doing really well and are growing at a great rate! You certainly have quality plants. I have not had a chance to plant my order from you last week . . . . it has been too hot.
Burncoose Customer -
I also contacted by telephone and found your advisor to be very helpful & friendly. Customer service was excellent.
Burncoose Customer -
No. Your website is just about perfect.
Burncoose Customer -
Only when ordering one plant and I could not order it, so I phoned your number and a very helpful man tweaked the website, so the problem was fixed.
Burncoose Customer -
Placed order with Allison earlier today over telephone which was a very pleasant and successful experience. We'll be back!
Burncoose Customer -
Searching for a non fashionable plant I found you with Alta vista. You were close to the top of my website list.
Burncoose Customer -
Looking forward to next year's catalogue, it is nice to dip in and out of it and to plan the garden.
Burncoose Customer -
Lovely selection of plants very clear pictures and info ~ ordering was very easy ~ took seconds.
Burncoose Customer -
Was especially looking for this plant and your nursery came at the top of the list when I typed it into Google. I have heard of you though.
Burncoose Customer -
have known of you for many years
Burncoose Customer -
always able to go out shopping, but I am housebound now, thanks to online shopping.
Burncoose Customer -
I particulary like the information boxes about the current month found on the index page.
Burncoose Customer -
I have bought previously from Burncoose and was very impressed. Having also visited while on holiday-even more impressed. All staff encountered superb! We were even shown packing department-lovely staff with superior skills. Thank you.
Burncoose Customer -
Your web site is bright and very colourful.
Burncoose Customer -
The plant arrived in perfect condition .Without question the best mail order (and we have had many) to date so thank you
Burncoose Customer -
Really impressed with your nursery
Burncoose Customer -
Lady on telephone very helpful.
Burncoose Customer. -
Excellent service
Burncoose Customer -
I bought a plant back in January which died. Your service and helpfullness has been very good and a new tree arrived today - looking good. Thank you
Burncoose Customer -