Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 08.30 - 16.30 & Sun 10:00 - 16:00
Pop up café: Open Thursday-Saturday 10.30 - 14.30 & Sunday 11.00 - 15.00( weather permitting )
Nursery still open - Gardens closed due to high winds.

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • Thank you for the two Schizostylis plants which arrived safely this morning. As always, perfectly packed. I was glad to have the opportunity to speak to Stephen and have his guidance on suitable varieties – one advantage of being an “old” customer – I should say and “ancient” one. Best wishes.

    Richard Foden, London August 2009 -

    The Lobelia Tupa arrived safely this morning, a wonderful specimen. Thank you so much for your great service, packing and sending. I look forward to it flowering next year. Kind regards.

    Sue Bennett August 2009 -

    Have just received my order. Excellent quality strong plants, carefully packed and delivered on time. Kind regards

    Michael Swan, Durham August 2009 -

    Plant quality is excellent

    Burncoose Customer -

    I ordered plants and shrubs several years ago via your catalogue then saw you at Hampton Copurt, Lost contact, Thank God for the Internet

    Burncoose Customer -

    Responding quickly to the questions ask by e-mail helped me choose who to place the order with. Thanks

    Burncoose Customer. -

    VERY PLEASED YOU HAVE THE PLANTS I WANT.

    Burncoose Customer. -

    I was very pleased with the quality and strength of packaging when receiving my previous order.

    Burncoose Customer -

    I was very pleased with the quality of the acer I ordered from you prviously and how well it has established itself over th past year

    Burncoose Customer. -

    THe quality of the shrubs you sent me was very high in my last order, and I was very pleased with them.

    Burncoose Customer -

    None. A very good website. I am encouraged to visit Caerhays Estate.

    Burncoose Customer. -

    I did want a little more information about growing zenobia in a pot. I sent an email and received a prompt reply. Good service.

    Burncoose Customer -

    you were the only nursery that stocked my particular plant! very pleased as looked for ages.... can't wait to receive it!

    Burncoose Customer. -

    Helpful & friendly phone advice for Steve following my email.

    Burncoose Customer. -

    Phoned to clarify size of plant. Very helpful lady gave me the information I needed

    Burncoose Customer. -

    My sister opens her garden every year during the village flower festival and through the National garden scheme. We recommend you dozens of times a day and show your catalogue to loads of people who ask where to get certain plants from.

    Burncoose Customer -

    having rung you i found cheerful and helpful advice

    Burncoose Customer. -

    Plants arrived, well protected and looking healthier than any other mail order plants I've ever bought, congrats

    Burncoose Customer -

    Not sure whether I needed to go for the £19 postage as I was ordering a (small) tree. Rang your office and they advised. Not a big problem - I spoke to a nice helpful lady

    Burncoose Customer -

    I have already told many people how good your sevice is when I have found local garden centres inadeqate especailly in having enough staff on dury who know their stock to help.

    Burncoose Customer. -

    None - very clear, even for individuals with learning difficulties

    Burncoose Customer -

    Very good selection of plants and good customer service and healthy plant stock. Great

    Burncoose Customer -

    Very helpful company. Products are first class.

    Burncoose Customer -

    You have a very good reputation based on my personal knowledge and recommendation from friends

    Burncoose Customer -

    I was directed to your site through a site called (I think) GrowonUs - which came up through a search on humulus lupulus. It took me directly to the required plant which was good.

    Burncoose Customer. -

    Website already has more info than most. I particularly like the information on soil type which is often missing elsewhere.

    Burncoose Customer. -

    I nearly gave up out of frustration and desperation at entering in Visa details then visa verification details then visa password protection etc. I'm certain it wont be like that again but the main flow is correct. Given today's climate I suppose I understand, and welcome, the extra financial security.

    Burncoose Customer. -

    I googled New Zealand specific plants and your site returned the correct results

    Burncoose Customer. -

    Your plants look very exciting because they are not what I could get in my local garden centre. I am glad I have found you!!

    Burncoose Customer. -

    I particularly liked the options on the website of searching for plants according to flowering time, location, style of garden etc.

    Burncoose Customer -

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