Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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When I do telephone your staff are always very pleasant to talk with, and extremely helpful.

Burncoose Customer -

I tried to place the order online but there was a problem with your banking arrangements last evening (3rd June). No problem over the phone this morning.

Burncoose Customer. -

No: I find your website one of the most informative there is - I particularly like the fact the you say when plants are out of stock and then give an estimated re-stocking date and the chance to be contacted when available -as was the case with this order. This particular Hebe is very scarce at the moment, with many nurseries out of stock.

Burncoose Customer. -

Order lost in the system but promptly rectified by Fiona

Burncoose Customer. -

Excellent customer service and quality of plants

Burncoose Customer -

Keep up this great plant supplier on line! Please! I rely on you! Also, having grown up in Cornwall in a Cornish family I want to support Cornwall!

Burncoose Customer -

Thank you for helping sort this order so patiently which did not seem to check out - and now has.

Burncoose Customer -

I liked the information videos

Burncoose Customer. -

Fiona was very helpful

Burncoose Customer -

Thank you for bringing such joy to our gardens.

Burncoose Customer. -

The care guides are really useful, thank you.

Burncoose Customer. -

You are one of two nurseries I use regularly and have used many times. Never disappointed.

Burncoose Customer. -

Excellent service and very high quality plants. Good communication with the client re delivery.

Burncoose Customer -

Always beautiful plants delivered so happy to recommend to friends and gardening clients (work as garden designer).

Burncoose Customer -

Always beautiful plants delivered so happy to recommend to friends and gardening clients (work as garden designer).

Burncoose Customer -