Due to very high order volumes, there is an order limiting system in place at present. At present orders are taking a week to process. Please be aware that courier deliveries can be delayed, due to high volumes.
Customer Quotes
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44
"
Couldn’t complete order on line,problem sorted very quickly and order placed by phone."
Burncoose Customer - 20 Apr 2018"
I received my plants to day and was so impressed
a) by the careful way they were packed
b)by the plants themselves so strong and healthy
I live on the east coast of Scotland and have always been concerned about buying plants from the far south but these plants are in such good condition I am hopeful that they will thrive ."
Burncoose Customer - 20 Apr 2018"
Impressed: the order came promptly after ordering, the plants were well packed and in excellent condition. In your catalogue you have a good range of shrubs including some unusual ones. Your Clematis Growing Guide is very handy - concise and easy to follow. I have not looked to see if you have any other growing guides on your website."
Burncoose Customer - 18 Apr 2018"
Very quick, absolutely delighted, can think of nothing that you could improve upon. Cheaper would be good!"
Burncoose Customer - 18 Apr 2018"
I always do. Also use you for my clients. "
Burncoose Customer. - 17 Apr 2018"
Your order processing is highly efficient and plants are safely but ecologically packaged and arrive in excellent condition! "
Burncoose Customer - 16 Apr 2018"
Great website. Clear, concise with good illustration and information "
Burncoose Customer - 15 Apr 2018"
I had a v quick and clear reply to my email asking about possible collection. Many thanks"
Burncoose Customer - 11 Apr 2018"
Just to say I am SO excited to receive my two trees I have ordered - they are for my Birthday and they will look so gorgeous!"
Burncoose Customer - 11 Apr 2018"
I was very impressed that I could express an interest in a plant and then be notified by email when it was in stock"
Burncoose Customer - 09 Apr 2018"
I phoned the order and it was expertly handled efficient and the young lady was well informed and most polite."
Burncoose Customer - 07 Apr 2018"
Your plants are excellent. Only one failure over the winter."
Burncoose Customer. - 04 Apr 2018"
Ordered by telephone - very helpful member of staff"
Burncoose Customer - 04 Apr 2018"
I don’t think so: it’s very helpful and comprehensive."
Burncoose Customer - 04 Apr 2018"
I like the fact the some of your stick is British grown. Also that you ask customer to state dates they will not be available for delivery ."
Burncoose Customer - 04 Apr 2018"
very helpful lady on the phone."
Burncoose Customer - 03 Apr 2018"
Customer service first class and very helpful in giving advice."
Burncoose Customer - 03 Apr 2018"
Very pleased with the service with last delivery"
Burncoose Customer - 03 Apr 2018"
Your website is so helpful and informative, but BEFORE order is placed. This is generous and shows our shared furvour for growing"
Burncoose Customer - 01 Apr 2018"
Your explanation of planting requirements is the best I have ever encountered"
Burncoose Customer - 01 Apr 2018"
Your existing planting tips are useful so please continue"
Burncoose Customer - 31 Mar 2018"
My plant arrived within 5 days, beautiful condition and very healthy."
Burncoose Customer - 29 Mar 2018"
Very very nice gentleman took my order I found that he was so very helpful and a pleasure to deal with burncoose nurseries."
Burncoose Customer - 29 Mar 2018"
Thank you so much for your efficiency and approachability on the phone - friendly and exemplary customer service."
Burncoose Customer - 28 Mar 2018"
Fantastic range of plants that I am unable to source from our local garden centres. Very good delivery service, everything well packed. Looking forward to seeing all the new plants blooming!"
Burncoose Customer - 27 Mar 2018"
Over the years I have found your staff most helpful and informative. The plants arrive in excellent condition and thrive. When I had a cystus (broom) that didn't it was sorted efficiently after photo etc. & due time."
Burncoose Customer - 25 Mar 2018"
No, the people at the end of the phone are always extremely knowledgeable andhelpful if the need arises."
Burncoose Customer - 21 Mar 2018"
The speed of confirmation emails is excellent."
Burncoose Customer - 21 Mar 2018"
Very helpful advice has been given when I have phoned for advice on plants. Thank you. "
Burncoose Customer - 19 Mar 2018"
Excellent website"
Burncoose Customer - 16 Mar 2018
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