Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 9.00 - 16.30 & Sun 10:00 - 16:00
Pop up café: Cafe now open Wed - Sun 10.00 to 15.00

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • Not about the website, but about the fab choice and quality. I am REALLY pleased with my beautiful plants and hope I can keep them as nicely as you have.

    Burncoose Customer -

    Really good amount of information about the plant varieties which I appreciated, and the only place I could obviously buy specific variations of feijoa, which was exciting to come across.

    Burncoose Customer -

    great to know you still accept cheques!

    Burncoose Customer. -

    I ordered 6 plants on 6th March and they were delivered in perfect order on 8th March. Amazing service!

    Burncoose Customer -

    No it was very clear. Thank you.

    Burncoose Customer -

    I am a practising horticulturalist (retired) and particularly interested in more unusual plants and I was pleased to see that you seem to cater for these items.

    Burncoose Customer -

    No as your descriptions are already comprehensive

    Burncoose Customer -

    I’ve ordered plants before from you and I was very impressed with the packaging and , of course, the quality of the plants.

    Burncoose Customer -

    A drop down menu of suggested plant names when we mis-spell a name would be helpful

    Burncoose Customer. -

    Love all the detailed information on the camellias over which I have spent many hours happily browsing and absorbing! It is a plantaholics paradise along with a good cup of coffee!!!

    Burncoose Customer. -

    I can't think of anything, it is because your website had so much quality information that I put in a big order when I have not dealt with you before.

    Burncoose Customer. -

    It was really helpful being able to click on the different sizes available of each plant and see an indicative photo, without those showing me that you did have what I need for my planting plan I would not have had the confidence to order as much in my first order!

    Burncoose Customer. -

    the videos I've looked at so far are really helpful

    Burncoose Customer. -

    Can't think of any very helpful and informative catalogue.

    Burncoose Customer. -

    I think it is excellent. Perhaps an indication of how long it may take for a flowering tree or shrub to flower after purchase would be valuable.

    Burncoose Customer -

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