Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 9.00 - 16.30 & Sun 10:00 - 16:00
Pop up café: Cafe Now Closed for Winter

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • Lovely plants arrived

    Burncoose Customer. -

    As we now live in Cornwall, ideally we would have preferred to collect our order from Burncoose, but as we are in lockdown, it would mean travelling out of our local area, as we live about 4 miles from Wadebridge, so this recent order will have to be delivered. Looking forward to safer times, when we can visit the nursery ourselves.

    Burncoose Customer. -

    a lot of choices so hard to select one plant!

    Burncoose Customer. -

    Always friendly, quick and efficient on the phone

    Burncoose Customer -

    Far too easy to spend my money with such a great range of plants

    Burncoose Customer -

    I love the selection of plants in the detailed info

    Burncoose Customer. -

    I've found the nursery to be very reliable over the years. I've never needed to telephone or write to get something sorted out.

    Burncoose Customer -

    My impression is of a very efficient and friendly company with extremely fair prices. That said my experience with trying to place an order online, mentioned above, was very frustrating as I was at a loss as to what was happening! Though this will not be allowed to cloud my judgement of what was generally a very pleasant experience.

    Burncoose Customer. -

    Me buying form a grower and avoiding amazon are big draws. Also link to Cornwall for my family is important and am buying presents for people I cant see. Covid presents are very different.

    Burncoose Customer. -

    This is one site you can rely on ,plants received always as discribed.

    Burncoose Customer -

    I phoned to order in the end because I’m local & that was very helpful

    Burncoose Customer. -

    No problems at all, Fiona is so helpful and customer focused.

    Burncoose Customer -

    I love the quality and size of the plants you sell. I've had several posted to Hampshire, which have arrived in perfect condition. Just ordered seven more.

    Burncoose Customer -

    None it is a well designed and very useable website

    Burncoose Customer. -

    V. good to find specific cultivars in stock which are elsewhere quite hard to locate.

    Burncoose Customer. -

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  • arrow_drop_up